Title: Calculator shortcode not functioning
Last modified: April 20, 2023

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# Calculator shortcode not functioning

 *  Resolved [Michael](https://wordpress.org/support/users/whispardesign/)
 * (@whispardesign)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/calculator-shortcode-not-functioning/)
 * Hello,
 * We have been using your plugin or a while now. At some point recently, the calculator
   stopped functioning. I added the page where you can reproduce. Please advise 
   what might be happening.
 * Best, Michael
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcalculator-shortcode-not-functioning%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Support [EricStylemixThemes](https://wordpress.org/support/users/ericstylemixthemes/)
 * (@ericstylemixthemes)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/calculator-shortcode-not-functioning/#post-16679456)
 * Hello [@whispardesign](https://wordpress.org/support/users/whispardesign/),
 * Thank you for reaching out!
 * I visited the link you provided, and the calculator is embedded in the popup.
   Can you embed the calculator to a separate page without a popup window?
 * Kind regards
 *  Thread Starter [Michael](https://wordpress.org/support/users/whispardesign/)
 * (@whispardesign)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/calculator-shortcode-not-functioning/#post-16679483)
 * Thanks Eric,
 * It has always worked in a popup until recently. Here is a page I just made with
   just the shortcode [https://thegrassstore.com/turf-test/](https://thegrassstore.com/turf-test/)
 *  Plugin Support [EricStylemixThemes](https://wordpress.org/support/users/ericstylemixthemes/)
 * (@ericstylemixthemes)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/calculator-shortcode-not-functioning/#post-16682556)
 * Hello [@whispardesign](https://wordpress.org/support/users/whispardesign/),
 * Can you try following shortcode:
 * `[stm-calc id="78"]`
 * Have you copied the shortcode from the CostCalculator dashboard (Screenshot)?
   The Quotation marks in your shortcode is different and may be the root of the
   issue.
 * Regards
 *  Thread Starter [Michael](https://wordpress.org/support/users/whispardesign/)
 * (@whispardesign)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/calculator-shortcode-not-functioning/#post-16682609)
 * I do see that and yes I copied from your dashboard manually as well as manually
   added quotation marks. Please review the turf-test page again where I added multiple
   tries PLUS another shortcode for a form that displays correctly.
 *  Thread Starter [Michael](https://wordpress.org/support/users/whispardesign/)
 * (@whispardesign)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/calculator-shortcode-not-functioning/#post-16685684)
 * Hello Eric,
 * Any news on this or alternate way to troublshoot issue?
 * Best,
 * Michael
 *  Plugin Support [EricStylemixThemes](https://wordpress.org/support/users/ericstylemixthemes/)
 * (@ericstylemixthemes)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/calculator-shortcode-not-functioning/#post-16693380)
 * Hello [@whispardesign](https://wordpress.org/support/users/whispardesign/),
 * I could not recreate the issue in our testing environment and shortcodes working
   properly.
 * To check the problem in detail, please disable third-party plugins and activate
   the default theme of WordPress (for example, Twenty Twenty-three). This will 
   help you to understand what exactly is causing the problem.
 * If problem persists, please share screenshots from the page.
 * Kind regards

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Calculator shortcode not functioning’ is closed to new replies.

 * ![](https://ps.w.org/cost-calculator-builder/assets/icon-256x256.gif?rev=2764454)
 * [Cost Calculator Builder](https://wordpress.org/plugins/cost-calculator-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cost-calculator-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cost-calculator-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/cost-calculator-builder/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cost-calculator-builder/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cost-calculator-builder/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [EricStylemixThemes](https://wordpress.org/support/users/ericstylemixthemes/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/calculator-shortcode-not-functioning/#post-16693380)
 * Status: resolved