Calculations won’t save

  • Resolved Enrico Fricke – flowcademy.de

    (@sonrico)


    2 years, 7 months ago

    Hello dear Snaptortoise-Team,

    I use your plugin MIN/MAX and I think it’s amazingly useful. But I can’t use it because of a small error.
    I’ve contacted the GravityForms support and they told me the following (quoted):

    „Hello! I’ve given this a look and the issue seems to be related to the min/max formulas not running properly. I encountered the same issue after having imported your plugin to a local site and running the min/max plugin. I then copied a small subset of your fields to a new form and encountered the same. I then swapped the min/max formulas with basic formulas and the calculations ran properly. Please note that front-end calculations are re-run upon submission of the form (separately from those run for front-end rendering) so this is why you can see a discrepancy.“

    Is there any way that you could update your plugin so the calculations will work properly? That’d be aswesome!

    I’ve attached you a video explaining the problem in more detail:
    https://vimeo.com/manage/videos/592200571/9c689f5a34
    Thank you and best regards

    Enrico Fricke

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author George Mandis

    (@georgemandis)

    2 years, 6 months ago

    Hi Enrico,

    Sorry for the late followup. What version of GravityForms are you using? I have a feeling a recent update might have broken something with this plugin, based on the slight uptick in requests I’ve been seeing.

    If I can confirm that theory and figure out a fix I will, but my time to work on this plugin is limited these days.

    Best,
    George

    Thread Starter Enrico Fricke – flowcademy.de

    (@sonrico)

    2 years, 6 months ago

    Hey George,
    I have solved this problem in another way without this plugin. This means I can’t give you any further information, except for that everything was up to date when the error occured.

    Best regards

    Enrico

    Plugin Author George Mandis

    (@georgemandis)

    2 years, 6 months ago

    Thanks Enrico.

Viewing 3 replies - 1 through 3 (of 3 total)
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