Calculation incorrect when setting min price per category PRO

  • Resolved abrahambrookes

    (@abrahambrookes)


    3 years, 5 months ago

    I have a minimum price spend on a category on my store. Using the PRO version of the plugin I have set a minimum sum of $31.65. My test product in the minimum price category has the price $32.00: https://coffeeworks.com.au/product/precedence-test-product/

    I add the test product to my cart and when I go to check out I am getting the “price not high enough” error and I can’t complete my purchase.

    I have been through the plugin settings and disabled everything except the “per product category” setting and the price on my category edit page. Have I missed something or is there a bug in the minimum spend calculation?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Zohaib

    (@zohaibayub85)

    3 years, 5 months ago

    Hi,

    I tried to purchase the test product from your website, but got a notification as follows:

    “Chocolate Orders: $35 Minimum Chocolate Order Value. Any combo of chocolates to cover extra packaging required for safe travel.”

    I think you might have set the minimum amount as $35.

    Could you please share screenshots of your plugin’s settings? That will be helpful in checking what might be misconfigured.

    Thread Starter abrahambrookes

    (@abrahambrookes)

    3 years, 5 months ago

    Hey yeah the reason for that text is the the client needs their site to be minimum spend $35, so I have set their min sum value to $31.65 so that $35 orders will be handled correctly.

    Regardless, the minimum spend on that site is indeed set to $31.65 and the $32 product is still unable to be bought, which is the same problem.

    Thread Starter abrahambrookes

    (@abrahambrookes)

    3 years, 5 months ago

    here is a zip file with all of the screenshots of settings: https://coffeeworks.com.au/wp-content/uploads/coffeeworks-minimum-spend-settings-screenshots.zip

    Zohaib

    (@zohaibayub85)

    3 years, 5 months ago

    Hi,

    In the plugin’s settings, General tab can you please try and Disable the Exclude taxes option.

    • This reply was modified 3 years, 5 months ago by Zohaib.
    Thread Starter abrahambrookes

    (@abrahambrookes)

    3 years, 4 months ago

    Thank you that seems to have done the trick!

Viewing 5 replies - 1 through 5 (of 5 total)
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