• Alexandre Auffret

    (@reprenezlescommandes)


    Hi,

    I’m having caching issues with this feature – it works at first to redirect to sales page. But when the sale is cplete and they have access to the course , I can’t stop the redirect from happening. Any fix for this?
    And the users experiencing the redirect are in fact logged into the site when they try to visit the course page.

    Regards,

    Alex

    The page I need help with: [log in to see the link]

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  • Plugin Author Uncanny Owl

    (@uncannyowl)

    Hi Alex,

    That behaviour is unusual. Have you traced it to a caching issue by confirming that things do work when you disable caching plugins and server-side caching? Also, if you disable that module completely and a user goes to a lesson page inside the course, are they granted access? (It would be good to confirm whether the issue is happening with general LearnDash enrollment behaviour or just our module.) Finally, if you want a few minutes and try again, is it fixed? If so, it might be an issue with LearnDash transients rather than caching.

    I’m afraid there’s not much we could do on our side; it would generally be an issue with LearnDash enrollment not being recognized.

Viewing 1 replies (of 1 total)
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