Title: Cache settings errors
Last modified: November 14, 2022

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# Cache settings errors

 *  Resolved [steplab](https://wordpress.org/support/users/steplab/)
 * (@steplab)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/cache-settings-errors/)
 * Hi we using Sitegorund Optimizer v. 7.2.5
    When we go to settings page (admin.
   php?page=sgo_caching) , inside Caching settings section, get two error messages:
   ERROR Controllo cookie fallito
 * and all the settings previously configured, dinamic caching, excluded pages,…
   are lost. So all the settings become cleared and disabled.
    If we reinsert all
   the settings and save and return to this page, always get errors and settings
   are missed.
 * Wordpress v. 6.1
    Sitegorund Optimizer v. 7.2.5 PHP 7.4.33

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Dimitar Petrov](https://wordpress.org/support/users/demiro/)
 * (@demiro)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/cache-settings-errors/#post-16196011)
 * Hello [@steplab](https://wordpress.org/support/users/steplab/),
 * The mentioned error is an indication of an issue related to the WordPress Rest
   API required and used by our plugin. This could be caused by deactivated/limited
   Rest API usually done via specific Heartbeat-related plugin or custom code added
   to the configuration file. Also, the issue could be caused by a security plugin
   or hosting specific limits. Please check those factors and if your application
   is hosted on SiteGround servers, do not hesitate to post a ticket on our end,
   so we can further check the case.
 * Best Regards,
    Dimitar
 *  Thread Starter [steplab](https://wordpress.org/support/users/steplab/)
 * (@steplab)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/cache-settings-errors/#post-16196076)
 * By our side we do not know any set of rest api deactivation.
    We have a security
   plugin: Defender v. 3.4.0 This seems and error caused by this last version of
   the plugin, previous versions was working. The website is hosted on Siteground
   server. Inside sitegorund panel: NGINX DIRECT DELIVERY is activated. Wich “hosting
   specific limit”, inside sitegorund panel, we have to search an check?
 *  Plugin Support [Dimitar Petrov](https://wordpress.org/support/users/demiro/)
 * (@demiro)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/cache-settings-errors/#post-16196176)
 * There are no hosting-related limits on our end, that can affect the plugin in
   such a way. However as the plugin can be used on servers outside our network,
   I have supposed that this can be a possible issue, too.
 * Please check the security plugin that you use and clear all levels of cache before
   testing again. If the issue still persists, please open a ticket on our end, 
   from your SiteGround User Area so we can replicate and investigate the issue 
   further.
 * Best Regards,
    Dimitar
 *  Thread Starter [steplab](https://wordpress.org/support/users/steplab/)
 * (@steplab)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/cache-settings-errors/#post-16199929)
 * The security plugin Defender do not have cache settings but security settings.
   
   Sitegorund Optimizer, your plugin manage cache settings. We used Siteground purge
   cache functionality, and cleared the browser cache, after this the settings cache
   seems returned to work. If anybody have same error can do these steps. So if 
   the error persist we will open a ticket on siteground hosting support as you 
   tell us.
 * Thanks
    Step
 *  Plugin Support [Dimitar Petrov](https://wordpress.org/support/users/demiro/)
 * (@demiro)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/cache-settings-errors/#post-16199997)
 * Hey [@steplab](https://wordpress.org/support/users/steplab/),
 * Thank you for the update. I’m glad to hear that you have managed to resolve the
   issue.
 * Regards,
    Dimitar

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cache settings errors’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Dimitar Petrov](https://wordpress.org/support/users/demiro/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/cache-settings-errors/#post-16199997)
 * Status: resolved