Title: Cache problems with banner image
Last modified: June 6, 2022

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# Cache problems with banner image

 *  Resolved [gszczyrbak](https://wordpress.org/support/users/gszczyrbak/)
 * (@gszczyrbak)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/cache-problems-with-banner-image/)
 * I’m troubleshooting an image display issue. The logo image in the banner at this
   site – [https://www.scca-susq.com/](https://www.scca-susq.com/), is supposed 
   to be much smaller and displayed in the left corner. When I login to WordPress,
   and reload the site, it displays correctly. Of course, I want it to display correctly
   for users who are not logged in. Any ideas on what to look for?
 * I tried disabling W3 Total Cache to no effect, but I’m still thinking it is related
   given the strange behavior of the problem being fixed after I’ve logged into 
   WordPress. Also, once I login to WordPress, it stays fixed until I clear by browser
   data even if I’m not currently logged in.
 * I’m have *some* experience with HTML, CSS, and WordPress. I’m chipping in to 
   help out my car club until a long term solution can be found for our webmaster.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcache-problems-with-banner-image%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/cache-problems-with-banner-image/#post-15713345)
 * Hello [@gszczyrbak](https://wordpress.org/support/users/gszczyrbak/)
 * Thank you for reaching out and I am happy to assist you with this.
    I’ve checked
   the website and I can see that you are also using Nginx Proxy cache which means
   that you have multiple layers of caching. I would advise disabling W3 Total Cache,
   manually deleting the /cache/ folder in wp-content, purging the Proxy cache and
   see if the problem persists so we can determine if the page was stuck somewhere
   in the cache. If the issue continues to persist, it means that this is not a 
   caching problem or related to W3 Total Cache.
 * I hope this helps!
 * Thanks!
 *  Thread Starter [gszczyrbak](https://wordpress.org/support/users/gszczyrbak/)
 * (@gszczyrbak)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/cache-problems-with-banner-image/#post-15713469)
 * Thanks. I appreciate it. I don’t have FTP access to our site files, so I’ll have
   to look into who does or if I can be granted access.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cache problems with banner image’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [gszczyrbak](https://wordpress.org/support/users/gszczyrbak/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/cache-problems-with-banner-image/#post-15713469)
 * Status: resolved