Support » Plugin: NP Quote Request WooCommerce » Cache Issue caused by the plugin!

  • Resolved stavroscha

    (@stavrosomo)


    Hi there,

    The specific plugin is causing issues with the cache of WordPress website. Here is the exact error:

    x-proxy-cache-info: 0 NC:000000 UP:SKIP_CACHE_SET_COOKIE

    Can you please let me know if you have a quick fix for it or whether you are planning to release a new version for it that fixes this issue? I am asking because i do not want to waste more time and carry on with another way instead.

    Regards,
    Stav

Viewing 15 replies - 1 through 15 (of 30 total)
  • Plugin Author Neah Plugins

    (@gplsaver)

    Hi stavroscha,

    I am not sure if this helps, but if you are hosting with site ground:
    please read check the following threads:

    https://wordpress.org/support/topic/plugin-preventing-cache/

    https://wordpress.org/support/topic/cleantalk-preventing-caching/

    In short you can excluded these pages and check:
    /checkout/
    /product/*
    /cart/
    /quote-request/

    Thread Starter stavroscha

    (@stavrosomo)

    Hi there,

    Thanks for the reply! I have tried and excluded the specific pages from caching but still getting the same error message…

    Here is what i have added on the exclude URLs from caching section
    https://ibb.co/5RnnfJy

    Thread Starter stavroscha

    (@stavrosomo)

    Also, i would like to ask why the plugin is adding SKIP_CACHE_SET_COOKIE to the headers.

    Plugin Author Neah Plugins

    (@gplsaver)

    Hi stavroscha ,
    ” plugin is adding SKIP_CACHE_SET_COOKIE to the headers.”
    The reason we set the cookie at all, is for the quote cart and dynamic price hiding etc. If this is with SiteGround, then I think it is a matter of having a cookie at all (again, as far as I know). we are in the process of implementing PHP sessions too, but some hosts don’t allow that. If you have any instructions from site ground on how to get around this issue, I will be happy to help out quick. Most caching plugins allow some way of cookie exclusion.

    See this post

    I am sorry you have ran into this issue. we want to help if we can.

    Thread Starter stavroscha

    (@stavrosomo)

    Hi there,

    Thanks for the reply. So why add “SKIP_CACHE_SET_COOKIE” just for hiding the price and not removing it using CSS or PHP function?

    Looking forward to hearing my

    Plugin Author Neah Plugins

    (@gplsaver)

    we do use mostly CSS and functions for prices. the cookie is mostly for the quote cart.

    we are considering releasing the PHP sessions alternative sooner (by next weekend). I don’t know if you can wait that long. Have a good day.

    Thread Starter stavroscha

    (@stavrosomo)

    ok great i will wait until next week to get the new update which will be using PHP sessions and hopefully it will resolve the current issues.

    Plugin Author Neah Plugins

    (@gplsaver)

    OK. we are working on testing. we are running a little late, but we will be done sometime next week. I believe SiteGround supports PHP sessions.

    Thread Starter stavroscha

    (@stavrosomo)

    looking forward to the new version!

    Thread Starter stavroscha

    (@stavrosomo)

    Any news on the coming update?

    Plugin Author Neah Plugins

    (@gplsaver)

    we are finishing on testing. It should be out tomorrow. we have implemented standard PHP sessions as an alternative to custom cookies. hopefully your hosting provider allows PHP sessions. But it should be out tomorrow.

    Plugin Author Neah Plugins

    (@gplsaver)

    Hello,
    Please try version 1.9 and change the session method to PHP sessions. let us know how it goes. See at the bottom of the post here

    Thread Starter stavroscha

    (@stavrosomo)

    Hi there,

    I have updated the plugin to the latest version and also included the specific options mentioned on the link you send me but the issue has not been resolved. I have chosen the PHP method instead and also added the “STYXKEY” but the issue keeps appearing as before….. can you please check it out and see if there is a solution for it? thanks!

    Plugin Author Neah Plugins

    (@gplsaver)

    “STYXKEY”. are you on Pantheon? you have not mentioned where you are hosting and what your settings are? are you using the RFQ method or normal checkout? and where are you hosting?

    Plugin Author Neah Plugins

    (@gplsaver)

    if you are using the PHP method( PHP sessions), then there are not custom cookies set at all!

Viewing 15 replies - 1 through 15 (of 30 total)
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