Support » Plugin: LiteSpeed Cache » “Cache is currently unavailable”

  • Resolved RynuX

    (@rynux)


    I use your plugin for quite some time now on several websites on the same host, today I get an error message from LScache on “cache” setting page where it states that “cache is currently unavailable on this page, to use cache you must use a litespeed web server or QUIC.cloud CDN

    Which is odd since I do have a LiteSpeed web server and did not change a single thing on my hosting environment. Every setting looks set up correctly, nothing has changed since yesterday on my end.

    Note : I created a free QUIC.cloud account but that changes nothing. (I am currently not interested in using the CDN.)

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please try disable and re-enable the plugin ?

    Best regards,

    RynuX

    (@rynux)

    thanks for your answer.
    I tried that unsuccessfully.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please provide the report number ?

    Side-bar menu —> LiteSpeed Cache —> Toolbox —> [5] Report

    Best regards,

    RynuX

    (@rynux)

    Server Variables
        SERVER_SOFTWARE = Apache
        DOCUMENT_ROOT = exemple/
        LSWCP_TAG_PREFIX = 491
        WP_SITEURL = NULL
        WP_HOME = NULL
        WP_CONTENT_DIR = xxxxx/wp-content
        SHORTINIT = false
        LSCWP_CONTENT_DIR = xxxxx/wp-content
        LSCWP_CONTENT_FOLDER = wp-content
        LSCWP_DIR = xxxxx/wp-content/plugins/litespeed-cache/
        LITESPEED_TIME_OFFSET = 0
        LITESPEED_SERVER_TYPE = NONE
        LITESPEED_CLI = NULL
        LITESPEED_ALLOWED = NULL
        LITESPEED_ON = NULL
        LSWCP_TAG_PREFIX = 491
        COOKIEHASH = ed88da1cb3eaf489fc4b5954c36cbe64

    Note that the reports states I’m on Apache but I’m actually hosted by o2switch, a french host company that provides PHP Litespeed engine rendered compatible with apache configuration files. It might sound odd but LSCache used to work fine on it.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Yes, I know , o2switch uses LiteSpeed ADC.

    This could be detection problem.

    Could you please add

    SetEnv LSWS_EDITION Openlitespeed
    SetEnv X-LSCACHE on

    into .htaccess

    disable and re-enable the plugin , and see how it goes ?

    Best regards,

    RynuX

    (@rynux)

    That did the trick. Thanks a lot.

Viewing 6 replies - 1 through 6 (of 6 total)
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