Title: Cache folder empty Last modified: November 7, 2018 --- # Cache folder empty * [Adi Rao](https://wordpress.org/support/users/iamadi/) * (@iamadi) * [7 years, 6 months ago](https://wordpress.org/support/topic/cache-folder-empty/) * Hi, * The plugin does not seem to be working. The cache/adaptive-images folder is empty. The folder was not created by default, so I had to create it. * **Debug info** * ✔ PHP GD library is installed. * ✔ Image cache directory has been created. * /home/sydneyad/public_html/wp-content/cache/adaptive-images => drwxr-xr-x * ✔ Installation .htaccess file is setup OK. * /home/sydneyad/public_html/.htaccess => -rw-r–r– * ❖ Adaptive images settings dump: * array(14) { [“resolutions”]=> array(4) { [0]=> int(1324) [1]=> int(1000) [2] => int(768) [3]=> int(480) } [“landscape”]=> bool(true) [“hidpi”]=> bool(true)[“ cdn-support”]=> bool(true) [“cache-directory”]=> string(21) “cache/adaptive-images”[“ watched-directories”]=> array(2) { [0]=> string(18) “wp-content/uploads” [1]= > string(17) “wp-content/themes” } [“jpeg-quality”]=> int(75) [“sharpen-images”] => bool(true) [“watch-cache”]=> bool(true) [“browser-cache”]=> float(180) [“version”] => string(6) “0.6.64” [“sanitized”]=> bool(true) [“wp-content-dir”]=> string( 37) “/home/sydneyad/public_html/wp-content” [“wp-content-url”]=> string(43) “ [https://sydneyadventuretours.com/wp-content”](https://sydneyadventuretours.com/wp-content”);} * **System information** * Web Server Apache/2.4.35 (cPanel) OpenSSL/1.0.2p mod_bwlimited/1.4 Phusion_Passenger/ 5.1.12 * Document Root /home/sydneyad/public_html * PHP 7.0.32 * PHP Time Limit 300 * PHP Memory Limit 256M * PHP Post Max Size 256M * PHP Upload Max Size 256M * PHP Max Input Vars 1000 * PHP Display Errors No * PHP Error Log error_log * MySQL 5.6.41-log * MySQL Ext/mysqli Yes * MySQL Table Prefix wplt_ * MySQL DB Charset utf8mb4 * WP 4.9.8 * WP Multisite No * WP Debug Mode No * WP Site url [https://sydneyadventuretours.com](https://sydneyadventuretours.com) * WP WP Home url [https://sydneyadventuretours.com](https://sydneyadventuretours.com) * WP Permalinks /%postname%/ * WP home path /home/sydneyad/public_html/ * WP content dir /home/sydneyad/public_html/wp-content * WP plugin dir /home/sydneyad/public_html/wp-content/plugins * WP content url [https://sydneyadventuretours.com/wp-content](https://sydneyadventuretours.com/wp-content) * WP plugin url [https://sydneyadventuretours.com/wp-content/plugins](https://sydneyadventuretours.com/wp-content/plugins) * WP Locale en_AU * WP Memory Limit 40M * WP Max Upload Size 256mb * WP Active plugins Adaptive Images for WordPress v.0.6.64 by Nevma Contact Form 7 v.5.0.4 by Takayuki Miyoshi Download Theme v.1.0.4 by IndiaSan Easy Theme and Plugin Upgrades v.2.0.1 by Chris Jean Enhanced Media Library v.2.7.2 by wpUXsolutions Envato Market v.1.0.0-RC2.2 by Derek Herman FareHarbor Reservation Calendars v.3.5 by FareHarbor Goodlayers Personnel Post Type v.1.1.1 by Goodlayers Goodlayers Portfolio Post Type v.1.1.8 by Goodlayers Goodlayers Twitter v.1.0.2 by Goodlayers Goodlayers Core v.1.3.8 by Goodlayers Newsletter v.5.7.1 by Stefano Lissa & The Newsletter Team Redirection v.3.5 by John Godley Regenerate Thumbnails v.3.0.2 by Alex Mills (Viper007Bond) Snazzy Maps v.1.1.5 by Atmist Orbit Fox Companion v.2.5.7 by Themeisle Tour Master v.4.0.4 by Goodlayers Widget Options v.3.7.2 by Phpbits Creative Studio Yoast SEO v.8.4 by Team Yoast WP File Manager v.3.2 by mndpsingh287 WP Google Map Plugin v.4.0.6 by flippercode WP Mail SMTP v.1.3.3 by WPForms WP Retina 2x v.5.4.3 by Jordy Meow * WP MU plugins * Thanks for the help, * Adi * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcache-folder-empty%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 1 replies (of 1 total) * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [7 years, 6 months ago](https://wordpress.org/support/topic/cache-folder-empty/#post-10860284) * Hello, my friend, * Thank you for reaching out to us! * All is perfectly well and normal with your WordPress installation except I just noticed that you are using Varnish -most probably- as a caching server. * Now with such a setup you website is actually acting as if it were behind a CDN, so it is the CDN (or simply Varnish in your case) that handles the images and does not allow WordPress and -thus- our plugin to manipulate them. * Now, we have tried to support such setups but they are indeed tricky and we have only managed to support them in -what we call- an experimental way. You will find such an option in the plugin settings page called “CDN support”. However, even for this to work your Varnish must be configured to allow passing of url parameters on images like this: * `https://sydneyadventuretours.com/wp-content/uploads/2018/09/North-Head-View. jpg?resolution=320,1` * Hope this helps! * Let me know if there is anything else I can help you with. * Cheers, Takis - This reply was modified 7 years, 6 months ago by [Takis Bouyouris](https://wordpress.org/support/users/nevma/). - This reply was modified 7 years, 6 months ago by [Takis Bouyouris](https://wordpress.org/support/users/nevma/). Viewing 1 replies (of 1 total) The topic ‘Cache folder empty’ is closed to new replies. * ![](https://ps.w.org/adaptive-images/assets/icon-256x256.png?rev=1138642) * [Adaptive Images for WordPress](https://wordpress.org/plugins/adaptive-images/) * [Frequently Asked Questions](https://wordpress.org/plugins/adaptive-images/#faq) * [Support Threads](https://wordpress.org/support/plugin/adaptive-images/) * [Active Topics](https://wordpress.org/support/plugin/adaptive-images/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/adaptive-images/unresolved/) * [Reviews](https://wordpress.org/support/plugin/adaptive-images/reviews/) * 1 reply * 2 participants * Last reply from: [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/cache-folder-empty/#post-10860284) * Status: not resolved