Title: Cache does not clear
Last modified: April 18, 2023

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# Cache does not clear

 *  Resolved [Christopher](https://wordpress.org/support/users/cjsheps/)
 * (@cjsheps)
 * [3 years ago](https://wordpress.org/support/topic/cache-does-not-clear-3/)
 * Hi guys, I’m having issues with clearing the cache.
 * No matter what I do, no style/design updates when I clear cache, even deleting
   manually both cache folders and redis.
 * Its also set not to cache logged in users but it does.
 * When I deactivate Hummingbird all correct changes show.
 * If you need login details i will have to send you a private link, its a staging
   build so its password protected.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcache-does-not-clear-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Saurabh – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support7/)
 * (@wpmudev-support7)
 * [3 years ago](https://wordpress.org/support/topic/cache-does-not-clear-3/#post-16665104)
 * Hi [@cjsheps](https://wordpress.org/support/users/cjsheps/)
 * Hope you are doing fine!
 * Deleting the cache folders should be enough to make the changes visible in the
   site. These folders hold the cache files that are served by Hummingbird to reduce
   the load in the server.
 * Also, by default, the logged users should skip the cache in the site as well.
   As a first step we’d recommend a quick plugin/theme conflict test to determine
   if Hummingbird is presenting a conflict with another plugin or theme in the site.
   Make sure you have recent backups of the staging site before proceeding with 
   the test. To learn more about a plugin conflict test, please see this guide below:
   [https://wpmudev.com/docs/getting-started/getting-support/#conflict-test](https://wpmudev.com/docs/getting-started/getting-support/#conflict-test).
 * Basically, you’ll need to deactivate all plugins, except Hummingbird and switch
   to a basic theme. Then test if the issue persists. If it doesn’t then start activating
   the plugins one by one until you identify the one causing the issue. You can 
   also check out this handy flowchart of the troubleshooting process detailed above.
   [https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif](https://wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif).
 * Also, check if there is any cache setting on the server side that could be temporarily
   disabled while performing the test.
 * Let know the results of the conflict test to provide further help.
 * Kind regard
 * Luis
 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [3 years ago](https://wordpress.org/support/topic/cache-does-not-clear-3/#post-16692366)
 * Hi [@cjsheps](https://wordpress.org/support/users/cjsheps/),
 * Since we haven’t heard from you for a while. I’ll mark this thread as resolved
   for now. Please feel free to re-open the thread if you need further assistance.
 * Best Regards
   Nithin

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cache does not clear’ is closed to new replies.

 * ![](https://ps.w.org/hummingbird-performance/assets/icon-256x256.gif?rev=2633221)
 * [Hummingbird Performance - Cache & Page Speed Optimization for Core Web Vitals | Critical CSS | Minify CSS | Defer CSS Javascript | CDN](https://wordpress.org/plugins/hummingbird-performance/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/hummingbird-performance/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * Last activity: [3 years ago](https://wordpress.org/support/topic/cache-does-not-clear-3/#post-16692366)
 * Status: resolved