Title: Cache
Last modified: November 10, 2021

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# Cache

 *  Resolved [qwik3r](https://wordpress.org/support/users/qwik3r/)
 * (@qwik3r)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/cache-73/)
 * Do you happen to know if clearing site cache will result in the cookie that is
   stored for a pop up to be removed as well? Ordinarily I would think this wouldn’t
   be the case, but I’ve noticed my pop up showing again after I’ve cleared my site(
   not browser) cache. So I’m concerned about this.
 * Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Bel](https://wordpress.org/support/users/belimperial/)
 * (@belimperial)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/cache-73/#post-15057010)
 * Hi [@qwik3r](https://wordpress.org/support/users/qwik3r/)
 * Thank you for writing in!
 * Clearing the site cache will not result in cookies being reset. Please note that
   the cookies are not stored on the popup but on your browser.
 * I suggest if you want the popup to display always on your site, is to remove 
   the cookie on the trigger settings. You could also adjust the time of the cookie
   to a shorter time so that it will reset automatically on the user’s browser.
 * For more insights, kindly refer to our documentation – [‘Cookie Settings — General’ option settings box](https://docs.wppopupmaker.com/article/358-popup-settings-box-cookies-option-settings#cookie_settings_general)
 * I hope that helps.
 * Let us know if you have any questions or clarification on this matter.
 *  Thread Starter [qwik3r](https://wordpress.org/support/users/qwik3r/)
 * (@qwik3r)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/cache-73/#post-15059021)
 * The problem is not me wanting to see the pop up always, it’s that it IS showing
   frequently to me over again despite the fact that I set a 1 month cookie and 
   it should be triggered by hitting the X/close button.
 *  [Bel](https://wordpress.org/support/users/belimperial/)
 * (@belimperial)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/cache-73/#post-15060414)
 * Hello [@qwik3r](https://wordpress.org/support/users/qwik3r/)
 * Thank you for your reply.
 * It seems there’s confusion when using a cookie on the popup. Since the popup 
   has a cookie set to 1 month when the popup closes it will re-display after the
   cookie expiration which is one month. Please be advised that the cookie controls
   the repeated display of popups in the browser and the cookies are stored in a
   browser.
 * If you would like the popup to always display on your site, please delete the
   cookies on the trigger settings. But before previewing the popup, please clear
   the cookies, cache and history on your browser.
    Please see this example: [https://share.getcloudapp.com/geupREXZ](https://share.getcloudapp.com/geupREXZ)
 * Let us know if that fixes the issue or if you need further assistance.
 * Have a great day!
 *  Thread Starter [qwik3r](https://wordpress.org/support/users/qwik3r/)
 * (@qwik3r)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/cache-73/#post-15062387)
 * You’re still not getting it mate. IT’s showing when it shouldn’t be. I set it
   to 1 month and it’s still showing. I’ll just email support.
 *  [Bel](https://wordpress.org/support/users/belimperial/)
 * (@belimperial)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/cache-73/#post-15071644)
 * Hi [@qwik3r](https://wordpress.org/support/users/qwik3r/)
 * Thank you for your reply and for the clarification.
 * Yes, please kindly send us a message at our support portal as this would fall
   under our premium support to check the issue on the popup. Please could you open
   a support ticket at our support portal, here: [https://wppopupmaker.com/support/](https://wppopupmaker.com/support/)
 * Thank you and we look forward to hearing from you soon.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cache’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Bel](https://wordpress.org/support/users/belimperial/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/cache-73/#post-15071644)
 * Status: resolved