Support » Fixing WordPress » Byte-range requests

  • We’re running into an issue with a couple sites in our multi-site insstall that publish podcasts via WordPress.

    Some iOS users seem to be having a problem where they start playing the podcast then a minute or two in, the file jumps back to the beginning. If they try to play again, it just jumps back again.

    I posted a request for help on Apple’s podcast forum and have stumbled on an issue with “byte-range requests”. Apparently Apple recently started requiring that web servers publishing podcasts must support byte-range requests.

    My web server DOES support byte-range requests, but something about the way WordPress serves the files is interfering.

    Here’s the thread in the Apple support forum:

    I found a trouble ticket submitted to WordPress about this ( but it’s a couple years old and at the time they declined to work on it.

    We’re already getting a lot of complaints about this. It seems to happen more frequently to iOS 6 users, but it seems like it could happen to anyone accessing an audio or video file served via WordPress on a Mac, iPhone or iPad.

    Is anyone else running into this? Has anyone found a solution yet? Any chance the WP team would reconsider rolling a fix into the next core update?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Same problem here. Submitting a new RSS feed for a podcast hosted on WordPress via podpress shows an error stating there was a problem with the feed and that our server doesn’t support byte-range requests (which it does) Any ideas?

    We ended up moving all our audio files out of WordPress and hosting them through SoundCloud.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Byte-range requests’ is closed to new replies.