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[resolved] bxslider does not always open correctly (10 posts)

  1. fawkesblog2
    Member
    Posted 10 months ago #

    On a regular basis though not every time when you click to open a gallery all that opens up is a white screen. If I go back to that gallery a second time and try again it opens no issue. Of course I don't want my visitors having to try and figure that out.

    This happens in Chrome, Safari and Firefox. Other browsers are untested. The site can be seen at http://chrisfawkes.net/photographer

    I am writing to the theme developers and so far they are simply telling me they are not experiencing any issues at their end. I have enough feedback from others here is Australia and the U.S that shows that I am not alone though. Given that they are busy with support replies are not always fast so hoping someone here can help out.

    The site so far has a lot of dummy content as I get things worked out and is not yet my main site though if I can get it all working it will soon be.

    The theme does have the latest version of bxslider

    Thanks guys.

  2. Sorry, but you're using a premium/paid theme. It's best to go to the support site where you bought the theme for help with customizations and issues. These forums are for themes available in the WordPress theme directory at wordpress.org/extend/themes/. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products

    The issues may or may not have anything to do with the bxslider; but in any event, it's a premium theme with bxslider integrated, so you have to deal with the theme authors.

  3. fawkesblog2
    Member
    Posted 10 months ago #

    Even though bxslider is widely available?

  4. These forums are for themes and plugins available in the WordPress directories at wordpress.org/extend/themes/ and wordpress.org/plugins/. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products

  5. fawkesblog2
    Member
    Posted 10 months ago #

    bxslider is available as a plugin in the directory http://wordpress.org/plugins/bxslider-wp/

    Which is why I expect someone here may know what the issue relates to.

  6. Does bxslider show in your Dashboard>>Plugins or does it show in theme options?

  7. fawkesblog2
    Member
    Posted 10 months ago #

    Not in plugins but as it is available as a plugin it is utilising the same code. Hence I had hoped someone else may have experienced a similar problem and found a solution.

  8. Angela Bergmann
    Member
    Posted 10 months ago #

    You should then post the question here: http://wordpress.org/support/plugin/bxslider-wp as it relates to the plugin and you can get support relating to that plugin.

    The other option would be to contact the support for the theme you are using: http://themeforest.net/item/newave-wordpress-responsive-one-page-parallax/6808797

  9. fawkesblog2
    Member
    Posted 10 months ago #

    As already mentioned I have contacted the theme developers but getting nothing.

  10. fawkesblog2
    Member
    Posted 8 months ago #

    Changing the opacity from 0 to 1 in css did the trick.

    Posting here in case it is ever relevant to anyone else.

    .element_fade_in {
         opacity: 1;
         position: relative;
         padding-left: 0px;
         right: 0px;
    }

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