• Resolved Sim2K

    (@sim2k)


    When a user has items at checkout from multiple vendors, for example 3 different vendors, how does that payment get split up and does each vendor get contacted?

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  • Plugin Contributor weDevs

    (@wedevs)

    Hello @sim2k,

    It depends on your payment gateway. If you will use any adaptive gateway like Dokan PayPal adaptive payment or Dokan stripe connect then the payment would be split to the admin and vendor directly to their account. But if you will use any non-adaptive gateway like standard PayPal or bank transfer then the money would be received by the admin and then the vendor will make a withdraw request to the admin. After approving the request, the admin will send the vendor commission manually to the vendor PayPal or Bank account 🙂

    Cheers!

    We run a number of multi-vendor sites for different genres of products.

    Using the Dokan plugins, we are able to define if: –

    Payment is sent direct to us.
    If there is a problem with the product then it’s our responsibility and task to resolve it with Paypal.

    If we take a split payment – 90% to vendor and 10% to us, it is then down to the original vendor and Paypal will attack them, not us.

    It’s all about how you set up the payment plugins.

    Hope that helps.

    WR

    So if a buyer buys 3 items from 3 different vendors, 1 item from each vendor, each of the 3 vendors will receive their payout from they buyer if using Dokan PayPal adaptive payment or Dokan stripe connect ?

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