Support » Plugin: Elementor Website Builder » Buyer Beware: Unscrupulous, Predatory Billing

  • Decent product, when it works (sometimes loading the page builder freezes up). However, I cancelled my pro subscription over a year ago. Recently got an e-mail that my billing was coming up. Replied, “I cancelled this over a year ago. Please do not renew my subscription. Thanks”

    Here’s the response I got: “Hi there, Thank you for contacting us. I have forwarded your request to our Billing & Accounts Department and they will get back to you in a short while. Thank you for your patience.”

    I replied, “I logged into “my account” as instructed here in your e-mail and (as you’re already aware) there is no option to cancel auto-renewal. Unless you’re into bank charge-backs, please make sure that I don’t get charged. Thanks.”

    Two days later, they STILL tried to charge my card.

    Be VERY VERY careful, cautious and hesitant providing your billing info to these predators.

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  • Thank you very much for the warning. I’ve been getting the sense that they’re quite the unscrupulous company.

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