This plugin never worked properly from the beginning. After waiting weeks for them to finally look into multiple issues because of a holiday we gave up. We decided to give it one more chance and the plugin had an even more severe issue. You cannot even apply the correct amount of points to your shopping cart. If you have 1000 points that equal up to a $20 you should be able to get your $14 order for free. When applying the points we were getting errors that we can only apply 14 points???
Why because there’s $14 in your shopping cart. That’s not how it’s advertised and obviously not working correctly.
The reason we purchased the premium version was for the premium features which also never worked. We tested other plugins which worked so it was not our website theme that was the issue which they blamed it on. They basically stole this plugin from WooCommerce Rewards and sold it themselves. Just spend the extra money and buy it from WooCommerce.com so you can deal with a non-fraudulent company.
They have been delaying us for weeks and now have to report this to our bank and PayPal.
DO NOT BUY THIS, YOU WILL NOT GET YOUR MONEY BACK!!
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