Support » Plugin: InfiniteWP Client » Great Product

  • UPDATEAfter much ado and gnashing of teeth, I was able to get some help from one of their support people (Rao) who helped me get what we paid for. Whatever you do, DON’T buy the addons for different Admin panels using the same user account when you make the purchase or you’ll be faced with what happened with me.

    I really thought we had found a great solution to managing our various WordPress website networks from a single location, and then we made the monumental mistake of purchasing their addons that allow you to do FTP backups to remote servers and oversee security scans using Wordfence. Paid $69 and got the Wordfence addon for our first network, and then paid $118 for the Backup addon and the Wordfence addon for our 2nd network, only to find out that their system is set up to arbitrarily delete any purchased addons from any of your other Admin Panels if you happen to have purchased them through the same user acct. Instead of remedying this they have avoided us, and repetitiously keep saying we can’t install their addons with our single username acct, but they refuse to offer a solution and instead choose to bilk us out of the $69 we paid for on the first addon.

  • The topic ‘Great Product’ is closed to new replies.