We wasted over $1,000 on this plugin and customizations, and have nothing to show for it. They repeatedly claimed to have done the work, even though the plugin was not even installed. In addition, they do not provide analytics as advertised.
We are a non-profit & finally asked for a refund and termination of service. They refused to refund the money.
There are several other plugins that provide the same capabilities, but are free and cannot be more disreputable than this company. Below are some links to check out: