Support » Plugin: Featured Images in RSS for Mailchimp & More » Buy the license? Nah!

  • unshakeablejoy

    (@unshakeablejoy)


    I am very disappointed in this program. I decided to unplug this since the program already asked us to buy the license! It should be a free version. PFFFTT!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author 5 Star Plugins

    (@5starplugins)

    Hi @unshakeablejoy,

    Please create a support thread before leaving negative reviews… this is an easy issue to resolve that has been mentioned a few times in our Support Forums. If you can resolve it as well, I invite you to update your review based on the new version and your past use of previous versions.

    As mentioned in the pinned Support Thread:
    https://wordpress.org/support/topic/license-is-not-required-for-updating-1-5-3-to-1-5-4-0-read-this/

    We’ve realized that another problem besides possible fatal errors with v1.5.3 is that the plugin thinks it needs a license to update – which is not the case at all. To get around this, please simply Deactivate the plugin, and the Update link will appear. (If it doesn’t appear right away, check for updates again, or wait a few minutes, or delete it, and search/install it fresh.)

    If you’ve opted-in to our use surveys, a pop-up asking why you’re deactivating may appear, you can click “Skip and Deactivate” to continue.

    If you have trouble Deactivating it, you can optionally delete the plugin via FTP or your hosting File Manager, then search/install it fresh.

    Please let me know if you have any issues.

    • This reply was modified 1 year ago by 5 Star Plugins. Reason: add user

    I was able to update to free version of 1.5.4 after deleting and reinstalling the plugin from the WordPress repository. Simply deactivating and reactivating was not enough. Thanks to 5 Star for your clear instructions.

    Plugin Author 5 Star Plugins

    (@5starplugins)

    @rschletty Thanks for the follow up, yes deactivating and then updating it should work, but deleting it and reinstalling will definitely work. Apologies, and I appreciate your patience in recovering from the issue we caused you.

Viewing 3 replies - 1 through 3 (of 3 total)
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