Support » Plugin: WooCommerce Simple Buy Now » Buy Now button now working

  • Resolved Education Guide Administrator

    (@educationguideonline)


    The button was working fine. After latest update, when someone clicking on Buy Now button, they are redirected to the Cart Page and the Cart is showing empty!!

    I just disabled this button. Please solve that issue as soon as possible.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Yes, same here. Back to previous version

    Plugin Author Andy Hoang Huu

    (@ndoublehwp)

    Hi there,
    Can you send me a screenshot of Buy Now Settings? (Dashboard > WooCommerce > Settings > Buy Now)
    And your site URL? I wanna check it soon. I tested some sites and it’s ok.
    Sorry about that, but I’m trying to resolve it soon!
    Thanks!

    Plugin Author Andy Hoang Huu

    (@ndoublehwp)

    Hey guys,
    Please delete cache if you use cache plugins or minify files plugins. I think some files from my plugin is not refreshed.
    Delete browser cache or Ctrl + F5.
    Tested it with default WordPress theme (Twenty Seventeen,..) if you can.
    Thanks.

    Thread Starter Education Guide Administrator

    (@educationguideonline)

    I deleted Cache from my site thrice.
    Till no solution.

    Url- https://fariocity.in

    Screenshot- https://drive.google.com/file/d/1wUqtrQZGG__uKpioljKeDlfhZJU-lWWt/view?usp=drivesdk

    Plugin Author Andy Hoang Huu

    (@ndoublehwp)

    Hi @educationguideonline,
    I check your site and It’s so ok.
    What’s happened with your site? You can check my video:
    https://drive.google.com/file/d/1KghdreKSaAIIMNwQ9sHJIb9BEiAYmjj3/view?usp=sharing
    Can you check it in another browser or a new incognito window?
    Clear browser cache if you can, because It seems you are using some cache plugins.
    I’ll wait for your response.
    Thanks.

    Thread Starter Education Guide Administrator

    (@educationguideonline)

    It’s amazing. It is working on the desktop and any other browser of mobile. But still, it is not working on Mobile Chrome! I cleared the cache from Browser and Site too!!

    Don’t know what is going on!!!

    Only Android Chrome browser is showing a message “Your cart is empty, so you can’t check out”!

    Hope it will be automatically solved, hope this is cache issue of chrome.

    Plugin Author Andy Hoang Huu

    (@ndoublehwp)

    Hi @educationguideonline,
    I tested it on Chrome via iPhone 6 and Nokia 6 (Android) and all is ok.
    I think this issue from your device or browser version.
    I’ll change this topic status to Resolved. Are you ok?
    Thank you for using!

    Plugin Author Andy Hoang Huu

    (@ndoublehwp)

    Hi @rifatspir,
    Please follow this topic and try to test it.
    I’ll wait for you.
    Best regard!

    Thread Starter Education Guide Administrator

    (@educationguideonline)

    No. Issue is not resolved.
    I got the exact issue. The issue is occurring only when user is logged in. I am logged in on Chrome, that’s why I am facing that issue. Now I logged in another browser, and now there is also same issue.

    If you are not interested to create an account, I can create a demo account for your testing purpose on my website. Or you can create it and check it.

    Plugin Author Andy Hoang Huu

    (@ndoublehwp)

    Hi @educationguideonline,
    I tested at my localhost and an online site with logged in and it’s working normally.
    Can you deactivate step by step plugins and check it? Maybe from your cache plugins.
    Also, you can check my plugin at other sites.

    Thread Starter Education Guide Administrator

    (@educationguideonline)

    Ok, I have nothing to say. Hope my plugins are the culprit. But they are also necessary to me.
    As I have nothing to do, I rolled back to the previous version. Now everything is fine.

    Thanks for your reply. You can close this topic.

    Plugin Author Andy Hoang Huu

    (@ndoublehwp)

    Have a nice day! @educationguideonline,
    Thank you for your efforts to find errors. You can use the old version as a temporary solution. But there are some bugs with some WooCommerce Gateway add-ons (ex: Stripe), if you don’t use them, it’s not a problem.
    Also, I find some documents about caching from WooCommerce. https://docs.woocommerce.com/document/configuring-caching-plugins/
    In this case, you should exclude Single product pages (Product detail) because there pages like Cart page.
    Can you provide plugins name and their versions? I need to create this error with the localhost so I can improve it.
    Thanks!

    I have tested multiple times, also cleared cache but problem is same. Buy now button not working, its say there is nothing in the cart.

    But after clearing browser cache or trying from different browser its working.

    My customer also need to do the same? If so, then it better to stay with previous version.

    • This reply was modified 2 years, 1 month ago by rifatspir.
    Plugin Author Andy Hoang Huu

    (@ndoublehwp)

    Have a nice day! @rifatspir,
    Thank you for your efforts to find errors.
    You can use the old version as a temporary solution. But there are some bugs with some WooCommerce Gateway add-ons (ex: Stripe), if you don’t use them, it’s not a problem.
    Also, I find some documents about caching from WooCommerce. https://docs.woocommerce.com/document/configuring-caching-plugins/
    In this case, you should exclude Single product pages (Product detail) because there pages like Cart page.
    Can you provide plugins name and their versions? I need to create this error with the localhost so I can improve it.
    Thanks!

    rifatspir

    (@rifatspir)

    Check your Skype 🙂

Viewing 15 replies - 1 through 15 (of 15 total)
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