Hi @nelsonleemiller ,
I checked your link and other products on your site.
It seems that our plugin doesn’t support the variable subscription product type to be exact.
The Buy Now button can redirect to the cart popup in other standard product type, for example, variable products as in this image: https://prnt.sc/JlF1AzRViy4S.
I can only confirm that the free version of our plugin works with the standard product types by WooCommerce such as simple, variable and simple subscription products.
If possible, you can kindly reach out to the author of the subscription plugin on your site to get further help or contact our developers at https://wpc.ticksy.com/ for further advice.
Best regards.
There seems to be a misunderstanding. This was working fine until your recent updates. The plugin is WooCommerce Subscriptions, so naturally that is the main one that you would support. But either way, it was working, and now it isn’t.
Hi @nelsonleemiller ,
The WooCommerce Subscriptions is also an external plugin, which provides an additional product type namely variable subscription products. The standard product type by WooCommerce only includes simple, variable, virtual ,downloadable products.
Our plugin doesn’t support the variable subscription product type at the moment. We only support the standard product type. As you can see in my image of my last thread and our live demo here: https://demo.wpclever.net/wpcstore/
Our free version might not work properly with other external product type created by external plugins, not from the WooCommerce core. The results depend on the combination of plugins on user’s site.
Best regards.
I realized the issue is not related to WooCommerce Subscriptions. It is not working on a regular products either. Take a look at this example product: https://www.peeayecreative.com/product/divi-electrician-child-theme/ It just adds it to the cart instead of going to the checkout.
Hi @nelsonleemiller ,
I checked your site again. There are some issues I have found: https://prnt.sc/AUVV-eOKe8Qn
- You have 2 Buy Now buttons on your product page, on is for the simple product and another is for the variable subscription product.
- The setting is configured to open the Instant Checkout after pressing the Buy Now button, but this isn’t a free plugin feature.
It seems that the theme or template you are using is preventing the Fly Cart popup to be opened. The cart widget you are using doesn’t let our plugin to skip the cart page.
Please go to WPClever >> Buy Now Button then choose Redirect to checkout instead to make it work.
If this can’t solve the problem, unfortunately, we can’t provide any further help in your case as we are not allowed to interfere with the backend and it’s hard to inspect further when this forum is public.
Best regards.
-
This reply was modified 1 year, 9 months ago by
Janilyn Tran.
I found the plugin that is causing the issue with the Buy Now button! On staging I deactivated all plugins except WooCommerce and WPC Buy Now Button for WooCommerce and it worked! Then I activated “Ajax add to cart for WooCommerce” and it did not work. So you have a recent conflict with that plugin that you may want to address, I would appreciate it!
Hi @nelsonleemiller ,
Thanks for the feedback.
If your site doesn’t use AJAX for add to cart on your site, you can disable the WPC AJAX Add to cart for WooCommerce plugin.
I will send a report to our developers so that they can consider a solution in the next update of either plugin.
Best regards.
