Support » Plugin: Draw Attention » Buttons not working: Upload images and Media library

  • Resolved LINK

    (@link79)


    Hello,

    I want to test this plugin, before I will buy it.
    During test the buttons Upload images and Media library not works and I can’t add any image

    How to fix it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Errors from Chrome Developers tools

    site url ../wp-content/plugins/draw-attention/public/includes/lib/CMB2/css/cmb2.min.css?ver=4.8 Failed to load resource: net::ERR_NAME_NOT_RESOLVED
    load-scripts.php:9 JQMIGRATE: Migrate is installed, version 1.4.1
    cmb2.min.js Failed to load resource: net::ERR_NAME_NOT_RESOLVED
    admin.js:123 Uncaught TypeError: Cannot read property 'metabox' of undefined
        at areaLimit (admin.js:123)
        at Object.hotspotAdmin.init (admin.js:200)
        at HTMLDocument.<anonymous> (admin.js:216)
        at i (load-scripts.php:2)
        at Object.fireWith [as resolveWith] (load-scripts.php:2)
        at Function.ready (load-scripts.php:2)
        at HTMLDocument.K (load-scripts.php:2)
    • This reply was modified 4 months, 4 weeks ago by  LINK.
    Plugin Contributor Natalie MacLees

    (@nataliemac)

    Hello there. Sorry that you’re having troubles. If a file is missing it sounds like something might have gone wrong during the plugin installation. Can you please try deleting the plugin and re-installing it to see if that corrects the issue?

    The plugin is installed again, but it not helped.
    What next?

    Plugin Author croixhaug

    (@croixhaug)

    Hi there, that’s a pretty unusual error. Could you send us a link to the page where you’re seeing this error? If you send us admin details to support@tylerdigital.com we’re happy to log in and take a look for you too.

    Are you deploying via versioncontrol/git? If so, maybe double check your .gitignore file to make sure you don’t have any exclusions for lib, cmb2, etc. If this part makes no sense then please ignore this paragraph 🙂

    Thanks,
    Nathan

Viewing 4 replies - 1 through 4 (of 4 total)
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