Support » Plugin: Social Share Buttons by Supsystic » Buttons not visible but they are there

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  • Plugin Author supsystic

    (@supsysticcom)

    Hello, @raznov

    I visited provided page. Most likely there is a conflict with your other plugin or your theme. We hope you understand that we can’t test our products with all other plugins and themes that are available on the market, and we can’t control the other developers. Therefore bad code of other plugins or templates can provoke a lot of problems.
    Please try to deactivate all your plugins one by one and check the issue. Thus you will find out which plugin causes the error. If it won’t help, try to switch temporarily to a standard WordPress theme.
    More useful information you can find here: https://supsystic.com/tips-for-solving-issues-faster/

    Afterwards let us know about the result. This will help our developers to solve your problem faster.

    I tried turning off all of the plugins with no luck. The social share buttons still do not show. I tried a preview of a the basic theme and the buttons do show.

    I plan on buying both of these plugins for my client but wanted to test them first for functionality. We are using an approved Themeforest theme. If I purchase both the slider and social share for the slider(we must have both plugins), will they work?

    • This reply was modified 3 months, 1 week ago by  raznov.
    Plugin Author supsystic

    (@supsysticcom)

    Hello, @raznov

    Please contact us via internal support. We should inspect that conflict between Themeforest theme and our plugin in more details.

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