Hi there,
Because of the current tool configurators, by default, the share buttons won’t show on mobile devices >979px. We’re working on a different interface in our dashboard, which will correct this issue.
In the meantime, what you can do is create a second set of Floating Share Buttons. On one of the floating tools, you would set it to hide on desktop. Then set the other tool to hide on mobile. Then adjust the Responsive Width according to your preferences. To ensure that the buttons appear on your tablet, you would want to increase the Responsive Width for the mobile only tool to a width slightly higher than on the iPad.
Check out this video that walks through the process: https://www.screencast.com/t/J9ReZatDneF
Let me know if you need any additional assistance!
Thanks,
Kristin
Thread Starter
gwkopy
(@gwkopy)
Thank you for the video. Still not showing here.
Your interface looks different than mine. Am I using an old version?
Here’s what I have:
https://www.enewspf.com/addthis-interface.jpg
Thread Starter
gwkopy
(@gwkopy)
Sorry. Worked. Had to set responsive width to 1366px for iPad Pro 12.9.
Do I have an older version? Again, your interface looks nicer.
Here’s what I have:
https://www.enewspf.com/addthis-interface.jpg
Glad to hear it worked! There interface in the video shows the settings from the AddThis dashboard (https://www.addthis.com/dashboard). All the same settings are available, it just looks a little different. Let me know if there’s anything else I can help with!
