• Resolved EliteGent

    (@gentlemako)


    Hello there,

    We noticed that the buttons disappear on the product page after choosing an option on a variable product and on the cart page when choosing a different shipping option.

    The buttons sometimes also don’t show up at all on the checkout page for some unknown reasons.

    Please advise.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @gentlemako,

    We are not aware of any issues with variable products on the single product page.
    But when you change the shipping on the cart page, the button actually disappears: https://github.com/woocommerce/woocommerce-paypal-payments/issues/288
    There is a workaround for this bug, that’s why it hasn’t had the highest priority but it may not be the cleanest solution in every case (depends on the theme).

    Anyway, as mentioned in the other thread, a link to your site would help us to better judge what’s happening on your single product page or the checkout page.
    Sometimes, after saving the plugin settings, in particular, it can take a few seconds (usually around 3-5s, but I have seen cases where it took 20+s for the buttons to load). Improving the loading times is something we are looking into together with PayPal.

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We have not heard back in this thread in a while, so I’m marking this thread as resolved.
    In any case, here is the filter that can be used to work around the behavior on the cart page when changing the shipping method: https://gist.github.com/InpsydeNiklas/df59583d363b02393fcfc88b1e2add89
    This filter may require additional CSS for the right positioning.
    If you have any further questions, please feel free to let us know in the internal support ticket, reopen this thread, or create a new one.

    Thank you! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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