Buttons aren’t active

  • Resolved heutgehtnix

    (@heutgehtnix)


    5 years, 9 months ago

    I installed the USM plus and configured the points 1 to 3. Now I see the buttons at the end of my artikels, but they are not active. There is no posibility to click on the icons. Usualy if you put the mouse over an active button the cursor chances from the small arrow into a hand-symbol. On my page the cursor stays as an arrow. Further it is not posible to select the icons or words by going over it with pressed left mouse-button.

    For short: the buttons are shown but without any function. Do I have to activate something in addition?

    Used system: WP 4.9.6, PHP 7.0, USM plus 2.8.9. And the problem shows in all browsers on different PCs.
    Thanks in advance for a note what I have to do.

    • This topic was modified 5 years, 9 months ago by heutgehtnix.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • socialdude

    (@socialdude)

    5 years, 9 months ago

    Best WordPress name ever! 🙂

    This is almost certainly a theme issue. What you can try: if you place the icons with shortcode, does it work then?

    If not, please fix your theme issues (e.g. reach out to your theme creator). We can also fix theme-issues as part of this plugin https://www.ultimatelysocial.com/usm-premium/

    Thread Starter heutgehtnix

    (@heutgehtnix)

    5 years, 9 months ago

    Thanks for the compliment. 😉
    I would like to produce some content for this website. But since days I only invest hour by hour in the technik. Without getting the solution I’m looking for. It’s frustrating.

    I testet the shortcodes. Unfortunately without any improvement. The buttons still don’t work. 🙁

    It would be easier for me to buy the premium version if I would know that I find the help I need then…

    socialdude

    (@socialdude)

    5 years, 9 months ago

    If you get premium, and we don’t manage to fix it, you’ll get a full refund.

    Thread Starter heutgehtnix

    (@heutgehtnix)

    5 years, 9 months ago

    That’s a word! 🙂

    I’ve bought the licence and installed the new plugin… and surprice now it works!
    The premium-version has a lot more features to configurate. I will test all functions the next days. But for now it looks like my problem is solved.

    Thanks a lot for your help!

    socialdude

    (@socialdude)

    5 years, 9 months ago

    Ok cool, thank you for this update!

Viewing 5 replies - 1 through 5 (of 5 total)
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