Support » Plugin: Electronic Signature on SwiftCloud » Button not working

  • Resolved jtrogen


    Hello, I have followed the instructions extensively and accurately however whenever I press the SIGN & SEND button nothing happens.

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello? Is this plugin still supported?

    Hello is there still support for this product?

    Plugin Author SwiftCloud


    Hi there JTRogen – sorry for late response.

    1. Reminder to all: this is not an officially supported channel. Please visit https://SwiftCloud.AI/support for faster response.

    2. This appears to be a Javascript / CSS conflict on the page; I’ll pass this to the coder.

    3. Please note this is version 1 and it has problems, and is in “legacy mode” so support for this will be minimal as all users will be required to migrate to the version-2 platform within a few weeks, and paid users can upgrade now.

    If you are open to one of the paid plans as seen on please contact us at SwiftCloudHelp {at} gmail dot com, and we’ll set up version-2 beta for you to test before payment is required, which includes signed PDFs attached to the email as well as other advanced features.

    One of the wonderful features of wordpress is how varied it can be, however, this also creates potentially hundreds of variations and conflicts with themes and plugins. Version 2 solves this and works completely differently.

    best of success
    Roger in Los Angeles for SwiftCloud

    Plugin Author SwiftCloud


    Hi JT Rogen – we just pushed an update that may resolve this issue, please update on your WordPress admin panel and you might be good to go.

    best of success,

    Hi Roger, thank you for the update, this has indeed fixed the issue I was having, however I am now getting this error: It redirects me to the below URL
    Error: Please enter atleast one field from Email or Contact No.

    Perhaps I will just but version 2. How much is it please and what is the payment page? I would prefer to just get this working but appreciate your time.


    Plugin Author SwiftCloud


    Hi there JTRogen – please just send us an email to

    SwiftCloudHelp {at} Gmail dot com

    and we’ll use that to setup a beta account on v2 for you.

    Plugin Author SwiftCloud


    Hi there JT Rogen:

    Version 2 is now in daily use and ready, and we are moving to advanced systems for multi-role based automation, PDF signatures and other more advanced systems that the 1.0 WordPress never did.

    Version 1 will stop working as of this week and any signable docs will display an error message advising the customer an upgrade is required to version 2 (paid).

    Should you need help migrating, we can walk you through it in person – it’s easy – see this video for more info.

    To get set up on version 2, please visit and choose any plan, I’m sure the “solopreneur” is fine for the moment.

    Thanks – Roger

Viewing 7 replies - 1 through 7 (of 7 total)
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