Title: Button Key mismatch
Last modified: July 6, 2019

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# Button Key mismatch

 *  [israillaky](https://wordpress.org/support/users/israillaky/)
 * (@israillaky)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/)
 * Hi, Support
 * I’ve facing this error for 2 days now i followed some instruction from related
   issue
    [https://wordpress.org/support/topic/stripe-button-key-mismatch/](https://wordpress.org/support/topic/stripe-button-key-mismatch/)
   i already remove and clear all possible cache but the error always popup. everytime
   i inspect the element name stripButtonkey the value always “58cd9d9865ec3d8ec549fd79d7879ddd”
   if you can point me to the right direction would be great thank you. below are
   the error i encounter for 2days now.
 * Payment processing started.
    Triggering hook for addons to process posted data
   if needed. Checking received data. Checking price consistency. FAILURE: Button
   Key mismatch. Expected 58cd9d9865ec3d8ec549fd79d7879ddd, calculated: 5d806f53a4eedda80fd3d11cca6bd245[
   07/06/2019 5:32 AM] – FAILURE: Error occured after user interacted with popup.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbutton-key-mismatch-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/#post-11710112)
 * Hi, are you still having this issue or is it fixed now?
 * Regards
 *  Thread Starter [israillaky](https://wordpress.org/support/users/israillaky/)
 * (@israillaky)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/#post-11710162)
 * Hi still having this issue.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/#post-11712552)
 * Hi, can you confirm that your server does not have some type of caching system
   running?
 * Regards
 *  Thread Starter [israillaky](https://wordpress.org/support/users/israillaky/)
 * (@israillaky)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/#post-11712676)
 * hi yes i already remove all caching folders and plugins, i already test each 
   plugin compatibility and still the error occurs.
 *  Plugin Support [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/#post-11712690)
 * Hi, I have submitted a message to the developers to investigate further this 
   issue.
 * Thank you
 *  Thread Starter [israillaky](https://wordpress.org/support/users/israillaky/)
 * (@israillaky)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/#post-11712695)
 * Hi, much appreciate it thank you. what should i do to make it more faster the
   investigation?
 *  Plugin Author [mra13](https://wordpress.org/support/users/mra13/)
 * (@mra13)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/#post-11713281)
 * The payment button on that page looks strange to me. Our plugin doesn’t output
   the button like that. You may have customized things. What shortcode are you 
   using there?
 *  Thread Starter [israillaky](https://wordpress.org/support/users/israillaky/)
 * (@israillaky)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/#post-11716149)
 * hi,
 * Im using this shortcode:
    [accept_stripe_payment name=”Franklin Community Church”
   button_text=”Donate” billing_address=”1″ description=”One Time Only” class=”btn
   btn-primary-outline btn-default” currency=”USD” checkout_lang=”en”] the button
   was customize on css.
 *  Thread Starter [israillaky](https://wordpress.org/support/users/israillaky/)
 * (@israillaky)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/#post-11720704)
 * Hi im still hoping you can help me regarding to this issue thanks.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Button Key mismatch’ is closed to new replies.

 * ![](https://ps.w.org/stripe-payments/assets/icon-128x128.png?rev=2705524)
 * [Accept Stripe Payments](https://wordpress.org/plugins/stripe-payments/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/stripe-payments/unresolved/)
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 * 9 replies
 * 3 participants
 * Last reply from: [israillaky](https://wordpress.org/support/users/israillaky/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/button-key-mismatch-2/#post-11720704)
 * Status: not resolved