Title: Button & email not working
Last modified: June 6, 2022

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# Button & email not working

 *  Resolved [lilysaramanda](https://wordpress.org/support/users/lilysaramanda/)
 * (@lilysaramanda)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/button-email-not-working/)
 * After completing the mandatory fields (name and email address) the notify button
   doesn’t work at all. The page doesn’t load and there’s no success message either.
   Try adding size UK6 to see the back in stock form.
    I also sent a test email 
   and never received it, not even in my spam folder.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbutton-email-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [CodeWooGeek Support](https://wordpress.org/support/users/codewoogeeksupport/)
 * (@codewoogeeksupport)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/button-email-not-working/#post-15711285)
 * Hello there,
 * Good Day!!
 * We’re here to assist you.
 * We have tested your given URL and noticed that there was a JS error “Uncaught
   Error: Missing required parameters: sitekey”.We suggest you troubleshoot it by
   the following:
 * 1.Ensure that you have entered a valid site key based on your selected version(
   v2/v3)(Admin Dashboard -> Instock Notifier -> Settings -> Google reCAPTCHA Settings-
   >Select Google reCAPTCHA version (if it’s v2)->reCAPTCHA v2 Site Key). There 
   are different sitekeys and secret keys for types V2 and V3.
 * 2.Are you using any cache-related plugins? If so, purge your cache and check 
   it out.
 * 3.Deactivate all other plugins except WooCommerce and our Back In Stock Notifier
   for WooCommerce to see if it works properly. Sometimes this issue may arise due
   to conflict between different plugins.
 * Let us know.
 * Thanks.
 *  Thread Starter [lilysaramanda](https://wordpress.org/support/users/lilysaramanda/)
 * (@lilysaramanda)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/button-email-not-working/#post-15714430)
 * It works now, thank you!
 *  [CodeWooGeek Support](https://wordpress.org/support/users/codewoogeeksupport/)
 * (@codewoogeeksupport)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/button-email-not-working/#post-15718069)
 * Hello there,
 * Great!! Thanks for letting us know.
 * If you feel our support / plugin is helpful, please rate our plugin on WordPress.
   We really appreciate your time and your valuable review.
 * [https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/#new-post](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/#new-post)
 * Have a wonderful day!
 * Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Button & email not working’ is closed to new replies.

 * ![](https://ps.w.org/back-in-stock-notifier-for-woocommerce/assets/icon-256x256.
   gif?rev=3349374)
 * [Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro](https://wordpress.org/plugins/back-in-stock-notifier-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/back-in-stock-notifier-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/)

## Tags

 * [back in stock](https://wordpress.org/support/topic-tag/back-in-stock/)
 * [button](https://wordpress.org/support/topic-tag/button/)
 * [email](https://wordpress.org/support/topic-tag/email/)
 * [not working](https://wordpress.org/support/topic-tag/not-working/)

 * 3 replies
 * 2 participants
 * Last reply from: [CodeWooGeek Support](https://wordpress.org/support/users/codewoogeeksupport/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/button-email-not-working/#post-15718069)
 * Status: resolved