Support » Plugin: Gwolle Guestbook » Button doesn’t work only on tablet or mobile (computer ok)

  • Bonsoir,
    Le bouton “écrire un message” s’affiche sans problème sur tous les supports (ordi, tablette et mobile) mais il fonctionne uniquement sur l’ordinateur. Via la tablette ou le mobile, on a pas possibilité d’accéder à l’écriture d’un message.
    Est ce que cela pourrait être dû au thème utilisé (Faboulous fluid) ou dois-je modifier quelque chose. Attention je n’y connais rien en code. Si c’est ça que je dois modifier il faudra me dire précisément où. Merci pour l’aide.
    Hello,
    The button “write a message” appears clearly on my computer, tablet or phone but i cannot write any message on tablet or phone (with computer i can). Does this problem come from my theme (Faboulous fluid) or do I need to change something. If I have to modify the code, tell me exactalty where because I am very bad for it. Thank you for your help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Marcel Pol

    (@mpol)

    You seem to be using the Autoptimize plugin. Just this week there was another topic.

    The frontend scripts will only be loaded on the Guestbook page, so it won’t be added to autoptimize.
    You can add ‘gwolle_gb_frontend’ to both the comma-separated JS and CSS autoptimization exclusion list. That way it will still be loaded right.
    On the autoptimize settings page, you might have to click on “show advanced settings”-button top-right first. More info on troubleshooting in AO’s FAQ.

    This same thing is happening to my website for a client as well and I need to get it fixed. When the user goes to the site from Facebook or Instagram the write a comment buttons does not work.

    Plugin Author Marcel Pol

    (@mpol)

    Can you share the address of the website?

    Plugin Author Marcel Pol

    (@mpol)

    I am sorry, I don’t see anything strange.
    I also tried coming from the Facebook post, but it worked for me.

Viewing 5 replies - 1 through 5 (of 5 total)
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