Support » Plugin: Give - Donation Plugin and Fundraising Platform » Button/Display Not Working Properly or Click-Through

  • Resolved mocthe

    (@mocthe)


    Very strange occurrence I have been testing Give to see if I was going to buy and was getting ready to pull the trigger & slight hiccup occurred…

    Been able to use the test mode testing CSS and etc… I just noticed the CSS Modifications were not showing (basically just larger buttons & dollar symbol)… so I clicked on the donate button and nothing happened… so I changed the donation amount tried again clicking the button, still nothing…

    I am using the Shortcode on a Page… [give_form id=”447″] original Shortcode used… then created another form thinking maybe something was wrong with the form [give_form id=”3292″]…

    I added the second form to the same page and accidentally forgot to delete the first form from the page… I reviewed the page and two forms showed the first original same problem no change & the second new form was working with CSS and click-through so I thought there was a problem with the first form so I deleted leaving the second in place… re-saved and revisited the page; same problem no CSS and no functioning button or click-through ability… So I duplicated the Shortcode again and the first same problem but, the second works…

    So basically I am saying the only way it is working is if I have two duplicated forms and the top does not work but the second works… one shortcode form will no longer work as it did just days ago…

    Everything is updated just a little confused why it’s not working any longer… my plan is to purchase & need to know that this is not a common occurrence…

    Thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hey @mocthe

    I have tried generating this issues at my end but not able to do that. Can you help me by providing a link to your sites where you are facing this issues?

    Regard
    Raftaar

    Deepak Gupta (@raftaar1191)

    Thanks for the response… is there a way I can private message you with the information you need?

    Thanks

    Hey @mocthe

    I just need the page link(URL) where you are facing the issues!

    If you don’t want to share the link publically then you can send me the link on my email id: raftaar1191@gmail.com

    If you share the links publically then you can get more hand to help you out.

    Regards,
    Raftaar

    Plugin Author Devin Walker

    (@dlocc)

    Hey @mocthe – I’m just following up here on this one. LMK if you got it figured out. Otherwise, I can jump in and take a look.

    Hey Devin,

    Thanks for the reply I have been working with Deepak and he has been very helpful but, he recommended I reach out to you since he is seeing something that he has not seen before…

    Is there a way we can PM…

    Thanks

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi @mocthe — contact us via our contact form and use the option: “You requested that I contact you here” and please provide the URL of this support ticket so we have the context of your request.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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