It could be a few issues causing this. Can you post a link to the site where this is happening on? Also check if you have the latest version and the plugin is activated
You can try this:
– Add ‘use important! ‘ under Advanced to your button and see if that helps.
Thread Starter
Jkopp
(@jkopp)
Hi, I did already update it… it is Version 4.02, Hmmmmm……. I also deactivated and reactivated it (as I saw this on one of your previous support threads).
I also added the ‘use important’ and it is still not showing the background. Here is the page. The button should have a purple background, but it is only showing the text in purple: “Click Here to request a quote”
http://westernassurance.com/social-services-non-profit-insurance/
It seems like there is something wrong with your footer. There need to be this statement at least somewhere :
wp_footer();
You should check if that’s the case and if not, add it. Are you using some standard theme or making one yourself?
Thread Starter
Jkopp
(@jkopp)
Its a standard theme. Are you saying this is missing from the code of the page or from the button’s code?
Indeed not from the plugin but from the theme. Is it some free theme? If so please give me a link so I can check. Otherwise you’ll have to check the footer.php for said function.
