Title: but, they work?
Last modified: September 3, 2016

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# but, they work?

 *  [Alessandro Nacinelli](https://wordpress.org/support/users/alessandro-nacinelli/)
 * (@alessandro-nacinelli)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/but-they-work/)
 * They write of an excellent service assistema but .. I purchased the PRO version
   for a week but today , after ten email , I have not been able to use ! Mail and
   liveChat on their site , are long dead!
 * I can not understand those who say that they have a good service , perhaps because
   they call them to the phone!

Viewing 1 replies (of 1 total)

 *  Plugin Author [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * (@wp-livechat)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/but-they-work/#post-8013492)
 * Hi Alessandro.
 * I sincerely apologize for the delay/lack of communication you have received from
   us this past week though. We have been running under very thin capacity due to
   team members being on sick and study leave.
 * I’d really like to sort out the issues you have experienced with our plugin though.
 * I’ve emailed you now – I look forward to hearing from you.
 * I sincerely apologize for the inconvenience caused.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [WP-LiveChat](https://wordpress.org/support/users/wp-livechat/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/but-they-work/#post-8013492)