Business Directory plugin Send Listing a Message Doesn't send (3 posts)

  1. Brassrazoo
    Posted 3 years ago #

    Hi. I have the Business Directory plugin v 2.2 installed on WP 3.5 with the DB Paypal Module 1.4.

    I have been unable to get any messages to send using the feedback form under the individual listings.

    I have tried turning off all other plugins without success. I am using recaptcha and it is displaying properly and appears to accept the entries without error. When clicking on send, the form responds as required from the users point f view but the message is never delivered. Email address for the listing is correct. I have tried turning recaptcha off to see if it makes a difference, but it doesn't.

    If I use other feedback forms external to Business Directory, they send no problem.

    Any suggestions please?

  2. businessdirectoryplugin
    Posted 3 years ago #

    Hi Brassrazoo,

    What are your settings for comments on the General tab? And what theme are you running? Have you tried a different theme? Does that change the behavior at all?

    Also, have you tried to test for a plugin conflict? Does that have any impact? More info: http://businessdirectoryplugin.com/support-forum/faq/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    FYI: Best to use the official support forum for the quickest support. I just happened to get an alert about this one today.

  3. Brassrazoo
    Posted 3 years ago #

    I don't appear to have any settings for comments under General, Permalink settings are the defaults, reCaptcha settings are both ticked and codes entered, Directory display Options all ticked, Misc settings un-ticked.

    I've already looked through the faq and other suggestions in the business directory forum without any luck, hence I googled further a-field and found some useful posts here. I've tried disabling all of the plugins with known issues, in fact I have tried disabling all plugins with the exception of the BD and BD PayPal Module and still no joy. I use the theme Online Marketer, but have tried using the standard Twenty Ten Theme and still no luck.


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