Title: Bundled Products missing sometimes
Last modified: September 28, 2018

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# Bundled Products missing sometimes

 *  [contemplate](https://wordpress.org/support/users/contemplate/)
 * (@contemplate)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/bundled-products-missing-sometimes/)
 * We are using this plugin for a special promotion we are running so that people
   can buy a bundle which includes a course (simple product) and a subscription (
   simple subscription product). For the most part it has operated fine but we’ve
   had two or more completed orders come through where the bundled products are 
   missing and so they simply just paid for the parent bundle but didn’t receive
   access to the products they actually purchased.
 * Here is a normal order of what it should look like:
    [https://www.dropbox.com/s/6ai0d6pm8e9pzvw/Screen%20Shot%202018-09-28%20at%2012.09.12%20PM.png?dl=0](https://www.dropbox.com/s/6ai0d6pm8e9pzvw/Screen%20Shot%202018-09-28%20at%2012.09.12%20PM.png?dl=0)
 * Here is a problem order that is missing the bundled products:
    [https://www.dropbox.com/s/u5eywgvqzbwgrzy/Screen%20Shot%202018-09-28%20at%2012.08.59%20PM.png?dl=0](https://www.dropbox.com/s/u5eywgvqzbwgrzy/Screen%20Shot%202018-09-28%20at%2012.08.59%20PM.png?dl=0)
 * One of the orders the payment method was PayPal and the other was Stripe.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbundled-products-missing-sometimes%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [WPClever](https://wordpress.org/support/users/wpclever/)
 * (@wpclever)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/bundled-products-missing-sometimes/#post-10737239)
 * Hi,
 * Please contact us via [this page](https://wpclever.net/contact) with your website
   info then we can check and fix this problem for you.
 * Regards,
    WPclever

Viewing 1 replies (of 1 total)

The topic ‘Bundled Products missing sometimes’ is closed to new replies.

 * ![](https://ps.w.org/woo-product-bundle/assets/icon-128x128.png?rev=1857793)
 * [WPC Product Bundles for WooCommerce](https://wordpress.org/plugins/woo-product-bundle/)
 * [Support Threads](https://wordpress.org/support/plugin/woo-product-bundle/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-product-bundle/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-product-bundle/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-product-bundle/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WPClever](https://wordpress.org/support/users/wpclever/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/bundled-products-missing-sometimes/#post-10737239)
 * Status: not resolved