Title: Bullshit upgrade process
Last modified: August 22, 2016

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# Bullshit upgrade process

 *  Resolved [ward00](https://wordpress.org/support/users/ward00/)
 * (@ward00)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/bullshit-upgrade-process/)
 * I have quickcachepro install with a VALID user name. I can’t install ZENcache
   because your upgrade wont accept my username. Fine – submit a support ticket 
   you say. Since my user name does not work, I CANT submit a support ticket. What
   a bunch of bozos and what a bullshit way of upgrading and treating users that
   have a PAID and valid install.
 * [https://wordpress.org/plugins/zencache/](https://wordpress.org/plugins/zencache/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Raam Dev](https://wordpress.org/support/users/raamdev/)
 * (@raamdev)
 * [11 years, 4 months ago](https://wordpress.org/support/topic/bullshit-upgrade-process/#post-5889489)
 * [@ward00](https://wordpress.org/support/users/ward00/) I’m sorry to hear you’re
   having trouble. We have a [full article and a video tutorial](http://zencache.com/kb-article/how-to-migrate-from-quick-cache-pro-to-zencache-pro/)
   explaining the migration process. If you’re still having trouble, please submit
   a support ticket here: [http://wsharks.com/1F0cDQq](http://wsharks.com/1F0cDQq).
 * Note that as per the WordPress Forum Rules, we’re not allowed to discuss Pro 
   products here. Please submit a support ticket so that we can help you.

Viewing 1 replies (of 1 total)

The topic ‘Bullshit upgrade process’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Raam Dev](https://wordpress.org/support/users/raamdev/)
 * Last activity: [11 years, 4 months ago](https://wordpress.org/support/topic/bullshit-upgrade-process/#post-5889489)
 * Status: resolved