Title: Bulk Optimization Internal error Internal Server Error
Last modified: September 1, 2016

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# Bulk Optimization Internal error Internal Server Error

 *  Resolved [bettyjohnson](https://wordpress.org/support/users/bettyjohnson/)
 * (@bettyjohnson)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/bulk-optimization-internal-error-internal-server-error/)
 * I am trying to optimize my images, but I am getting an “Internal error
    Internal
   Server Error”, can you help me?
 * My UNCOMPRESSED IMAGE SIZES is 16477
 * [https://wordpress.org/plugins/tiny-compress-images/](https://wordpress.org/plugins/tiny-compress-images/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * (@tinypng)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/bulk-optimization-internal-error-internal-server-error/#post-7615048)
 * Hi Betty,
 * I’m sorry you are getting this error message. While the message does indicate
   something went wrong, it does not contain enough details to find the actual problem.
 * At what point exactly do you get this error message? Also, could you see if there’s
   a more detailed error in the PHP error logs of your hosting provider?
 * Thanks for your help!
 *  [t20n](https://wordpress.org/support/users/t20n/)
 * (@t20n)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/bulk-optimization-internal-error-internal-server-error/#post-7615225)
 * Exactly same error here, i’ll try to find something in the logs.
 *  [t20n](https://wordpress.org/support/users/t20n/)
 * (@t20n)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/bulk-optimization-internal-error-internal-server-error/#post-7615226)
 * After checking and trying some things, definitely, in my case its because the
   images are larger than 5Mb. But no error is shown informing about that.
 *  Plugin Author [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * (@tinypng)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/bulk-optimization-internal-error-internal-server-error/#post-7615227)
 * Hey t20n,
 * The plugin should be able to compress files larger than 5MB. But maybe your php
   settings or wordpress settings do not allow you to upload large files. Have you
   checked this?
 *  Plugin Author [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * (@tinypng)
 * [9 years, 8 months ago](https://wordpress.org/support/topic/bulk-optimization-internal-error-internal-server-error/#post-8173463)
 * Hello Betty and t20n
 * I’m marking this thread as resolved due to inactivity. If you still have this
   problem, could you please send us a message to [support@tinypng.com](https://wordpress.org/support/topic/bulk-optimization-internal-error-internal-server-error/support@tinypng.com?output_format=md)
   so we can get to the bottom of this?
 * Have a nice day!
 *  [giosadolfo](https://wordpress.org/support/users/giosadolfo/)
 * (@giosadolfo)
 * [9 years ago](https://wordpress.org/support/topic/bulk-optimization-internal-error-internal-server-error/#post-9044868)
 * Hi,
 * i resume this thread because i’ve the same issue. During the Bulk Optimization
   i received the Internal Server Error. I’ve setted up the max upload size to 32M
   and i’ve also upgraded my account to PRO version.
 * Also I’ve cancelled the file from my Media Gallery but in the plugin Bulk optimization
   these images still appear. Is there the possibility to flush the cache under 
   the bulk list?
 * Waiting for your info.
    Best
 *  Plugin Author [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * (@tinypng)
 * [9 years ago](https://wordpress.org/support/topic/bulk-optimization-internal-error-internal-server-error/#post-9047951)
 * Hello Giosadolfo,
 * We have answered to your private email address.
 * Important notice: The TinyPNG Web Pro subscription has nothing to do with the
   API (which the plugin uses). It is only for uploading unlimited images on tinypng.
   com.
    If you want to compress more than 500 images then you have to upgrade your
   API account. You can do that here: [https://tinypng.com/developers](https://tinypng.com/developers)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Bulk Optimization Internal error Internal Server Error’ is closed to 
new replies.

 * ![](https://ps.w.org/tiny-compress-images/assets/icon-256x256.png?rev=3448487)
 * [TinyPNG - JPEG, PNG & WebP image compression](https://wordpress.org/plugins/tiny-compress-images/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tiny-compress-images/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tiny-compress-images/)
 * [Active Topics](https://wordpress.org/support/plugin/tiny-compress-images/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tiny-compress-images/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tiny-compress-images/reviews/)

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)
 * [bulk optimization](https://wordpress.org/support/topic-tag/bulk-optimization/)
 * [internal-error](https://wordpress.org/support/topic-tag/internal-error/)

 * 7 replies
 * 4 participants
 * Last reply from: [TinyPNG](https://wordpress.org/support/users/tinypng/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/bulk-optimization-internal-error-internal-server-error/#post-9047951)
 * Status: resolved