Title: Bulk edit not working
Last modified: February 15, 2018

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# Bulk edit not working

 *  [oligwp](https://wordpress.org/support/users/oligwp/)
 * (@oligwp)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/bulk-edit-not-working-3/)
 * Hi there,
 * I’ve been using your plugin for a year now and today I needed to bulk edit and
   I only have the “Move to trash” option : [https://image.ibb.co/hu2BmS/2018_02_12_1920.png](https://image.ibb.co/hu2BmS/2018_02_12_1920.png)
 * I have deactivated my theme for twentytwelve and all other plugins have been 
   deactivated but still, the problem persists.
 * Thanks for your feedback,
 * Olivier

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * (@awesomesupport)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/bulk-edit-not-working-3/#post-9966581)
 * Hi:
 * There are no bulk edit options other than move to trash in the core plugin. While
   they used to be there in older versions of Awesome Support they were the default
   WordPress ones and could corrupt ticket data so we removed them in later versions
   of the plugin.
 * Thanks.
 *  Thread Starter [oligwp](https://wordpress.org/support/users/oligwp/)
 * (@oligwp)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/bulk-edit-not-working-3/#post-9966589)
 * Hi,
 * Thanks for your quick reply. Okay so is this documentation outdated ?
 * [https://getawesomesupport.com/documentation/productivity/bulk-edit-functions/](https://getawesomesupport.com/documentation/productivity/bulk-edit-functions/)
 * Nevertheless, is this function available in a premium version ?
 * Thanks.
 *  Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * (@awesomesupport)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/bulk-edit-not-working-3/#post-9966598)
 * Hi:
 * Its not outdated – you’re looking at the documentation for the POWERPACK add-
   on (a premium add-on) that includes specialized bulk edits, merges etc. for the
   tickets and replies. That’s not the documentation for the free core plugin.
 * Thanks.
 *  Plugin Author [awesomesupport](https://wordpress.org/support/users/awesomesupport/)
 * (@awesomesupport)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/bulk-edit-not-working-3/#post-9966611)
 * Also, as you can see from the screen shot, only certain fields are editable in
   this specialized version of the bulk edit screen. Other ticket fields will not
   be able to be bulk edited even with the POWERPACK add-on.
 * Thanks.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [8 years, 4 months ago](https://wordpress.org/support/topic/bulk-edit-not-working-3/#post-9977163)
 * > you’re looking at the documentation for the POWERPACK add-on (a premium add-
   > on)
 * For pro or commercial product support please contact the author directly on their
   site. This includes any add-ons from their site.
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   As you are their potential customer I am sure they will have no problem supporting
   you there.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Bulk edit not working’ is closed to new replies.

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## Tags

 * [back office](https://wordpress.org/support/topic-tag/back-office/)
 * [bulk edit](https://wordpress.org/support/topic-tag/bulk-edit/)

 * 5 replies
 * 3 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/bulk-edit-not-working-3/#post-9977163)
 * Status: not resolved