Bulk .csv uploads using sequential order numbers fails

  • Resolved culladmin

    (@culladmin)


    5 years, 3 months ago

    I see Woo Sequential Order Number support was added to this plugin but it isn’t working with my order numbers. Only when substitute the post_id for each sequential order number will the bulk upload accept my csv file. Is there something I need to update for the AST plugin to accept the sequential order numbers?

    Example sequential order number: 04012020-030001

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Zorem

    (@zorem)

    5 years, 3 months ago

    Hi @culladmin,

    We checked the bulk upload tracking information functionality with the sequential order numbers generated by Woo Sequential Order Number plugin and its working fine. Can you please check that you have installed the latest version of the AST?

    Thanks,

    Thread Starter culladmin

    (@culladmin)

    5 years, 3 months ago

    I’m running AST version 2.9.1. I tried turning off all plugins but AST, Sequential Order Numbers, and Woo. I changed my theme from Astra to Twenty Seventeen. I also tried with Woocommerce versions 3.9.2 & 4.0.1. Upload still fails.

    Is there any way my order numbers could be getting stored in the table? Where does AST look for order numbers?

    Thanks!

    Plugin Author Zorem

    (@zorem)

    5 years, 3 months ago

    Hello,

    Can you please tell me which Sequential Order Numbers plugin you use. There is a WooCommerce Sequential Order Numbers and Sequential Order Numbers Pro.

    Thread Starter culladmin

    (@culladmin)

    5 years, 3 months ago

    Sequential Order Numbers Pro (By SkyVerge).

    • This reply was modified 5 years, 3 months ago by culladmin.
    Plugin Author Zorem

    (@zorem)

    5 years, 3 months ago

    Hi, We checked Bulk import tracking information functionality with Sequential Order Numbers Pro plugin and it’s working fine.

    Thread Starter culladmin

    (@culladmin)

    5 years, 2 months ago

    In case anyone else has this issue and the developer hasn’t resolved it, this was what we found:

    File: /wp-content/plugins/woo-advanced-shipment-tracking/includes/class-wc-advanced-shipment-tracking.php

    Line: 1602

    Original / incorrect line:
    if ( is_plugin_active( ‘woocommerce-sequential-order-numbers-pro/woocommerce-sequential-order-numbers.php’ ) ) {

    Customized / corrected line:
    if ( is_plugin_active( ‘woocommerce-sequential-order-numbers-pro/woocommerce-sequential-order-numbers-pro.php’ ) ) {

Viewing 6 replies - 1 through 6 (of 6 total)
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