Title: Built-in Captcha failure
Last modified: November 25, 2021

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# Built-in Captcha failure

 *  Resolved [Mont Kiji](https://wordpress.org/support/users/montkiji/)
 * (@montkiji)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/built-in-captcha-failure/)
 * Hello
 * Since Sunday 22th of November, subscription to newsletter fails (404 error) whatever
   subscription form type .
    This occurs when Captcha is set to mailpoet built-in
   Captcha in the setting Subcription to the newsletter works fine when using my
   own Re-Captcha Service
 * Is it a known issue ?
    If so when is it planned to be solved ?
 * Thanks
 * Regards
 * Mont Kiji Technical Team
 * Wordpress Release: WordPress 5.8.2
    Theme Storefront Woocommercer Release: 5.9.0
   Mailpoet Release: Version 3.74.1

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Dani F. a11n](https://wordpress.org/support/users/danielinhou/)
 * (@danielinhou)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/built-in-captcha-failure/#post-15107479)
 * Hi there [@montkiji](https://wordpress.org/support/users/montkiji/) 👋🏽
 * > Since Sunday 22th of November, subscription to newsletter fails (404 error)
   > whatever subscription form type .
   >  This occurs when Captcha is set to mailpoet
   > built-in Captcha in the setting Subcription to the newsletter works fine when
   > using my own Re-Captcha Service
 * Oh, this is really odd. I have just tested this on my test site using version
   3.74.1 and the built-in captcha and it worked.
 * Since it is working for me this could be due to a plugin or theme conflict. Can
   you please [give the instructions here](https://kb.mailpoet.com/article/204-how-to-test-for-plugins-conflict)
   a try and see if that solves the issue? Conflict testing should help you see 
   which plugin (or theme) is causing the issue with the sign-up forms.
 * Cheers
 *  Plugin Author [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * (@bruberries)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/built-in-captcha-failure/#post-15161253)
 * Hey [@montkiji](https://wordpress.org/support/users/montkiji/),
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Built-in Captcha failure’ is closed to new replies.

 * ![](https://ps.w.org/mailpoet/assets/icon-256x256.png?rev=3284564)
 * [MailPoet - Newsletters, Email Marketing, and Automation](https://wordpress.org/plugins/mailpoet/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/mailpoet/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/mailpoet/unresolved/)
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 * 2 replies
 * 3 participants
 * Last reply from: [Bruna a11n](https://wordpress.org/support/users/bruberries/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/built-in-captcha-failure/#post-15161253)
 * Status: resolved