Support » Plugin: Easy Forms for Mailchimp » Bugs when multiple instances of same form are shown

  • Resolved Yaniv

    (@yaniv691)


    Hi,

    My site has a form which I’ve added to the footer and also to a popup which shows after 5 seconds. I’m experiencing the following issues:

    1. On mobile iOS, when the user clicks on an input on the popup form, the user is sent down to the footer form. The focus gets “passed” to the same input in the footer form, instead of filling out the popup form. The popup is still shown so that makes filling out the form impossible. This doesn’t happen on Android or desktop.

    2. The datepicker doesn’t work when two forms are shown on the same page. I have a birthday field which opens a datepicker. If there are two forms (footer and popup), choosing a date on the datepicker will only work on one form, the first form on the page (footer form because the popup is added to the DOM after a few seconds). This happens on both mobile and desktop.

    Please help me out with this… winter (shopping season) is coming.

    Relevant page: https://www.hagar-satat.com/he/

    Thank you!
    Yaniv

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi Yaniv,

    I see that this is happening on your site. I was not aware of this issue. I will test this and hopefully have a fix for you soon.

    Thank you,
    Kevin.

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi Yaniv,

    This is something we want to fix. However, after my research into the issue this morning I’ve concluded it’s a bigger problem than I originally thought.

    What you should do is create a new Easy Forms form based on the same MailChimp list and add this to your popup.

    Thank you,
    Kevin.

    Thread Starter Yaniv

    (@yaniv691)

    Thanks! 2 forms fixed the bug.

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    🏳️‍🌈 YIKES, Inc. Co-Owner

    Awesome!

    Have good day.
    -Tracy

Viewing 4 replies - 1 through 4 (of 4 total)
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