Title: Buggy software
Last modified: September 3, 2016

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# Buggy software

 *  [kimraufort](https://wordpress.org/support/users/kimraufort/)
 * (@kimraufort)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/buggy-software-1/)
 * Itheme’s plugins does not work “out of the box”
 * Tried installing their software on 3 different WP installs, all had different
   problems, and i’ve spend hours googling, and talking to their support.
 * i finally gave up, and install another backup plugin that worked out of the box.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [benjaminbradley](https://wordpress.org/support/users/benjaminbradley/)
 * (@benjaminbradley)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/buggy-software-1/#post-8112517)
 * Ummm… you couldn’t install iThemes Security so you installed another BACKUP plugin?
   I’m not sure what you were looking for in the first place. The backup plugin 
   iThemes provides is BackupBuddy not iThemes Security. Too different things.
 * As for the “problems”. What type of problems? What were the error messages your
   received? What didn’t work?
 *  Thread Starter [kimraufort](https://wordpress.org/support/users/kimraufort/)
 * (@kimraufort)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/buggy-software-1/#post-8112518)
 * That’s not what i said, i said i couldn’t install their backup software, and 
   yes, the name of the backup software is backup buddy..
 * it’s very very buggy, i got 3 different error msg’s on 3 different providers.–
   i told ithemes about all the problems i had, and asked for a refund, since i 
   can’t spend so many hours fixing bugs.. i need something that works out of the
   box!
 * now i paid more than 200$ for a plugin i can’t use..

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Buggy software’ is closed to new replies.

 * ![](https://ps.w.org/better-wp-security/assets/icon.svg?rev=3529351)
 * [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection](https://wordpress.org/plugins/better-wp-security/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/better-wp-security/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/better-wp-security/)
 * [Active Topics](https://wordpress.org/support/plugin/better-wp-security/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/better-wp-security/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/better-wp-security/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [kimraufort](https://wordpress.org/support/users/kimraufort/)
 * Last activity: [9 years, 9 months ago](https://wordpress.org/support/topic/buggy-software-1/#post-8112518)