Title: Buggy plugin
Last modified: September 16, 2021

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# Buggy plugin

 *  Resolved [beiert](https://wordpress.org/support/users/beiert/)
 * (@beiert)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/buggy-plugin-18/)
 * Hi there,
 * Unfortunately I have to say that after reading all the problems here I think 
   that the plugin is not ready for a productive use.
 * We also went live with it. Mostly customers could not pay (error message). partially
   they paid but the status was not transferred to Woo. Sometimes it worked.
 * What never worked is that the PayPal app was opened on the smartphone to make
   the payment. The customers could not use the app.
 * Everything a little too buggy for a productive use. We went back to paypal standard.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Syde Joost](https://wordpress.org/support/users/joostvandevijver/)
 * (@joostvandevijver)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/buggy-plugin-18/#post-14881312)
 * Hello [@beiert](https://wordpress.org/support/users/beiert/)
 * sorry to hear you are having problems with our plugin; it is fairly new and we
   are indeed working out some bugs, but we believe this should improve soon.
 * The problems you are having require a bit more details for us to know exactly
   what you are experiencing.
 * The issue with the order status not being transferred to WooCommerce could be
   caused by the webhooks not being established completely. Did you use the Wizard
   to connect your account? If not, you might want to try that, since the manual
   connection option can cause this situation and the Wizard is the preferred way
   of connecting.
 * For the issue you describe concerning customers not being able to use the App,
   we would like you to open a support ticket with us, so we can get more details
   and have a closer look. You can create a ticket with Inpsyde here: [https://paypal.inpsyde.com/docs/request-support/](https://paypal.inpsyde.com/docs/request-support/)
 * Please let us know if you want to further investigate this issue.
 * Kind regards,
    Joost
 *  [marko2002](https://wordpress.org/support/users/marko2002/)
 * (@marko2002)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/buggy-plugin-18/#post-14897556)
 * To add my own experience to the mix, and tbh I can’t even be sure this is the
   right plugin which I was prompted to install, but I was using PayPal Checkout,
   have been receiving notifications for quite a while now to upgrade to “Paypal
   Payments” so gave it a try. Before we were very happy with the simple “Pay Now”
   from PayPal on single products, basket, checkout, etc but after “upgrading” to
   this recommended plugin the PayPal buttons weren’t even centre aligned on the
   basket, and even after un-ticking the option to display “Pay Later” they still
   appeared. We didn’t even have the option for credit cards enabled, yet at the
   checkout these too were showing as an opttion.
 * After 5 minutes of enabling/disabling the various options we simply gave up as
   it’s clearly not ready for production. Could possibly be conflicts with other
   plugins but we disabled the PayPal Checkout module and still encountered these
   issues so we’re sticking with PayPal Checkout for now, it works, and works well.
 *  Plugin Support [Syde Joost](https://wordpress.org/support/users/joostvandevijver/)
 * (@joostvandevijver)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/buggy-plugin-18/#post-14898938)
 * Hello [@marko2002](https://wordpress.org/support/users/marko2002/)
 * I understand your choice and won’t try to convince you otherwise.
    The PayPal
   Checkout plugin will remain available until around March next year. So if it 
   works well for you and you are not interested in any of the new features such
   as Vaulting, PayPal Card Processing, or Pay Later, then the previous plugin should
   continue to work fine.
 * Kind regards,
    Joost

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Buggy plugin’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-paypal-payments/assets/icon-256x256.png?rev=
   3234615)
 * [WooCommerce PayPal Payments](https://wordpress.org/plugins/woocommerce-paypal-payments/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-paypal-payments/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-paypal-payments/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-paypal-payments/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-paypal-payments/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [Syde Joost](https://wordpress.org/support/users/joostvandevijver/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/buggy-plugin-18/#post-14898938)
 * Status: resolved