Support » Plugin: RSS Post Importer » Buggy, Fails A Lot & Support Has Gone AWOL

  • Despite having a paid premium account I’ve never managed to get a response from any of the support contacts provided, more info:
    https://wordpress.org/support/topic/redacted-plugin-do-not-even-bother-installing-this/#post-9375636

    Apparently support used to be really good, but that seems to have ended completely about 3 months ago.

    The plugin itself has some annoying bugs which need fixing (see the unanswered support threads). But the major issue is that the paid API itself fails more often than it works (verified from log files). I was happy to work with the developers on this, but when they don’t reply to paying customers at all in over 12 weeks..? Time to move on.

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