• If you miss bring some bugs on your website, you can try it out!

    *. Pre-built themes often come with a lot of issues. Additionally, some settings are still read even after you turn them off, resulting in a PHP error on your website.

    *. For instance, when you turn off the border in a button module, you might receive a PHP error on your website indicating the inability to read the border color.

    *. Or when using some patterns, changing flex settings might not take effect (while manually creating a similar one works fine).

    *. If you click on a FAQ Accordion before the last clicked animation is over, that accordion cannot open and you have to click 3 times to open it, ten years ago I had these bugs in my coding.

    *. Has freezing issue and laggy scrolling in containers.

    Generally, most of my design time is spent dealing with bugs. It’s a good plugin idea with poor developers. Strongly suggest don’t install on final sites.

    • This topic was modified 1 year, 7 months ago by mrsoheilsani.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @mrsoheilsani

    I’m Mehedi Hasan, from Spectra team.

    Thank you for taking the time to share your feedback about your experience with Spectra. We appreciate your input and are always looking for ways to improve our product.

    I would like to respond to each of your points individually.

    1. Pre-built themes often come with a lot of issues. Additionally, some settings are still read even after you turn them off, resulting in a PHP error on your website.

    – Could you please provide specific details about the issues you’re having with pre-built themes so that we can better assist you? What are the settings that don’t work? Also, could you also share more information about the PHP error on your website, such as the error message or any available error logs? This will help us diagnose and address the problem effectively.

    2. For instance, when you turn off the border in a button module, you might receive a PHP error on your website indicating the inability to read the border color.

    – I checked the button block, and tried changing the border but I didn’t find any issue or error. After adding the border, I was successfully able to update the page- https://d.pr/i/23Kafg

    What is the issue or error exactly you are facing? Could you please provide more details about the specific PHP error you encountered when turning off the border?

    3. Or when using some patterns, changing flex settings might not take effect (while manually creating a similar one works fine).

    – If I got you right, you have imported patterns from the ‘Templates Kit, right? For the patterns available in the templates kit, not all of them used Container, where the flex properties are available in Container. This is not a bug, rather, if you like to have the flex properties available, you can move the pattern under a Container.

    4. If you click on a FAQ Accordion before the last clicked animation is over, that accordion cannot open and you have to click 3 times to open it, ten years ago I had these bugs in my coding.

    – Could you please share a screenshot of this? This could be a site-specific problem. I’ve tried it just now but seems working fine for me- https://d.pr/i/vJnMqb

    5. Has freezing issue and laggy scrolling in containers.

    – Any particular cases you faced it? I’m asking because this is not something happening while I just tested all of the issues you reported. I assume there’s something else on your site that may cause the issue.

    I’d like to ask if you have an open support ticket with us for the above issues mentioned? If so, can you please share the ticket number so that I can take a closer look? If you don’t have an open ticket, I would request you to open one at https://wpspectra.com/support/open-a-ticket/. This will allow us to better understand your site environment and investigate the issue thoroughly.

    Additionally, If you’re facing any other issues with the plugin, please let us know. We’re committed to resolving all of these issues and ensuring a seamless experience with our plugin.

    Thank you again for the feedback. We will wait to hear from you and get a chance to make things right for you 🙂

    regards

    Mehedi Hasan

    • This reply was modified 1 year, 7 months ago by Mehedi Hasan.
    Thread Starter mrsoheilsani

    (@mrsoheilsani)

    I apologize for my tone earlier, that message was after wasting hours of the project’s deadline.

    In cases where I provided suggestions, there were no special conditions in WordPress other than having the Spectra and Blocksy themes installed.

    Regarding the Accordion issue, the problem is clear, as shown in the video provided:

    https://drive.google.com/file/d/10oqnLlXNjW8AJfUBGah1XoOJI-uET2ML/view?usp=sharing

    In terms of PHP errors, I recall creating a button that resulted “PHP: Could not read border color” error message in the front-end. I attempted to reproduce the error to capture a video, but was not able to encounter it again.

    As for pre-made templates, For now, I do not have enough time to capture the problem. But for direction, It was added from Contact Patterns and I remember I was added that group to a column.

    I have removed this feature from the project, but I hope to be able to use it in future improvements.

    Regards.

    Hello @mrsoheilsani ; Thank you for getting back.

    I followed the instructions in the FAQ exactly as you did, but unfortunately, I couldn’t find the issue. I even recorded a screencast to show you what I did: https://d.pr/i/w9fqiB

    I understand that there might be another underlying problem causing this issue, which is usually difficult to diagnose without directly accessing the specific site.

    I’m sorry to hear that you’re leaving for now, but I hope you’ll consider using Spectra for your future projects. If you encounter any problems or difficulties in the future, please don’t hesitate to contact us. We have a dedicated and knowledgeable support team ready to assist you.

    Thank you for giving it a try, and we truly appreciate your support.

    Thread Starter mrsoheilsani

    (@mrsoheilsani)

    Hi again,

    You clicked on the next accordion when close-animation of the last choice is done. To see that click on accordions faster before closing animation is completed. Or double-click on one.

    regards

    Hey there, @mrsoheilsani

    Thanks for getting back.

    1. I’ve tried faster- https://d.pr/v/q6xXet
    2. Here the double click- https://d.pr/v/BdNjef

    None of the methods I tried produced the same results as the screencast you provided.

    I’d request you again to give us a chance to make things right for you. Please contact our support so that we can investigate it further.

    Best,

    Mehedi Hasan

Viewing 5 replies - 1 through 5 (of 5 total)
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