Support » Plugin: Booking Calendar Contact Form » Buggy and useless Professional version

  • This feedback is only about the Professional version, that I purchased 49.99 $. Unfortunately this one is all but professional: buggy and roughly done. I had to drop it because I could not use it properly (so I paid 49.99£ for none!).
    After having exchanged messages for a month with the support, they had not been able to solve anything.
    1) The main bug is: when sending a form, no message is delivered, either to the webmaster or to the user, although the form appears to be sent, except if you use the main language of the site.
    2) Actually BCCF is supposed to be multilingual. Indeed the calendars were properly displayed in the 5 languages of my website, but the forms are not: translations are faulty (I had to correct errors by modifying .po and .mo files) and partial (some things are not translated at all and you cannot do it).
    3) Before purchasing it I was told by the seller that it was possible to export the calendar to ical calendars such as Airbnb’s, Google’s, etc., as well to import such calendars. As a matter of fact, you can only export BCCF.
    4) The form display is poor and customizing it with the css of this plugin is impossible if you are not a developer; at last setting the dashboard of the plugin is particularly tedious.

    In short this is not acceptable when you pay 49.99 $, so 1 star to BCCF Professional plugin is good pay.

Viewing 1 replies (of 1 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Sorry to hear that you are so disappointed with the plugin.

    Regarding to the points you mention please note that the #1 isn’t a bug but a configuration issue that may be solved through our support service. Not sure what was the ticket you are referring to but you are free to open a new priority ticket at https://bccf.dwbooster.com/contact-us and we will be happy to help you.

    We are aware about typos in the translation for some languages and are already working improving the translations. You can also request that we edit the translation files for you, no need to do that from your side.

    The iCal feature is export-only as you indicate. If you got incorrect information about that feature in a pre-sales question we would like to know the ticket number to take appropriate actions. If you purchased based in incorrect information provided you can open a ticket to request a compensation by opening a ticket at https://bccf.dwbooster.com/contact-us

    Regarding to the form display and customizing we would like to hear more details that can help to improve the plugin and match your requirements. Currently the form builder ( https://bccf.dwbooster.com/documentation#form-builder ) allows most of the customization visually and for more advanced customization we have a dedicated FAQ section: https://bccf.dwbooster.com/faq#design . We would like to hear your ideas for making it better, any feedback will be highly appreciated.

    Thank you.

Viewing 1 replies (of 1 total)
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