HTTPS issues at install (Updated)

  • softdata

    (@softdata)


    4 years, 7 months ago

    Installed plugin on a fresh install using default Twenty Twenty theme with no other plugins.

    Plugin is not functional from the start! The welcome pop up cannot be closed via mouse click, had to disable via Developer mode.

    Update: 4 resources did not load over a HTTPS connection and this caused several conflicts within the plugin. We removed the plugin and re-installed with an active HTTPS connection and we can now move pass the welcome pop-up and install pre-page templates.

    • This topic was modified 4 years, 7 months ago by softdata.
    • This topic was modified 4 years, 7 months ago by softdata.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hogash

    (@hogash)

    4 years, 7 months ago

    Hi there,

    Thank you for taking the time to create a new WordPress profile just to leave a bad rating for our plugin. Our team already tested the plugin before releasing and we also haven’t received any feedback like this from our other users so I would appreciate if you could give us more information about the problems you’re reporting as no one else can reproduce them.

    Thank you,
    Stefan

    Thread Starter softdata

    (@softdata)

    4 years, 7 months ago

    Hello Stefan,

    We found 4 resources not loading over a HTTPS connection within your plugin.

    We originally installed on a non-https connection and then installed the SSL.

    Simply by removing your plugin and installing again on a HTTPS connection resolved all issues.

    Hogash

    (@hogash)

    4 years, 7 months ago

    Hi there,

    Thanks for getting back with more information, it really help narrowing down the problem.

    Can you please share with me the resources that were not loading? Were these files from the builder ( for example, builder javascript files ) or assets used in page templates (for example, images, icons, etc)? In the meantime, I will try to reproduce the problem locally.

    Thank you,
    Stefan

Viewing 3 replies - 1 through 3 (of 3 total)
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