Buggy
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I have the Jetpack Social subscription on my self-hosted WordPress blog. The problems I have with the plugin are:
- The formatting isn’t consistent across all platforms so I have to spend some time formatting hashtags before posting each time. Would be helpful if the formatting could be saved across each platform so I wouldn’t have to do it every time.
- Images are not automatically adjusted. They have to be exactly 1:1 when using Bluesky or you get bars on either side of your image and it just looks ridiculous.
- Also, even though you post less characters than the Bluesky limit, my posts still get cut off and replaced by “…” even times when I’ve had 26 character spaces left.
- The plugin also seems to be rather buggy with no way to fix it from the customer end because it isn’t working at all now after I reinstalled WordPress which I suspect because the subscription is still linked to my previous install. I just keep getting JSON errors on the paid portions of Jetpack Social, and I have now waited more than 24 hours without a reply to my support request.
- The priority of your support request doesn’t change just because you paid. I sent support requests through their web form and through the plugin support forum for my above issue, but it seems like I have to wait “in line” along with the free people. Waiting days just for a reply for something I paid for is unacceptable. Should just make it free for everyone until the plugin is stable
- Too expensive. The cost of Jetpack Social doesn’t justify the means. You’re essentially just paying to be able to post a better formatted image with your posts to social media, a random AI image and “priority support” that doesn’t actually exist. I paid $120 to get ripped off and that was with the discount.
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