Support » Plugin: Code Snippets » Bugged snipped editor

  • Resolved otpabu

    (@otpabu)


    Hello,

    I want to report some bugs with the plugin:

    1. Sometimes when adding or updating a snippet, the browser tab freezes and keeps loading forever, even though the changes are saved correctly. It happens with all snippets, but not every time (I’d say 1 out of 5 times), with both Chrome and Firefox.

    2. Sometimes when editing a snippet, pressing backspace to delete a character deletes the whole line instead of just the single character. Afterwards, pressing CTRL + Z to undo the change deletes all of the lines below that. The only way to get the whole snippet back is to reload the page without saving.

    3. It only happened once, but I’m reporting it anyway: I was once editing a snippet and suddenly whatever I was doing on the current line started to replicate two lines below. If I typed or deleted something, it also typed or deleted simultaneously two lines below in addition to the current line. I then reloaded the page and it stopped happening. What the heck?

    All of these started to happen when I updated the plugin to the latest version. Previous versions were fine.

    Thank you.

    • This topic was modified 3 years, 9 months ago by otpabu.
Viewing 8 replies - 1 through 8 (of 8 total)
  • +1 for item 1
    I also get the “browser tab freezes and keeps loading forever” on an intermittent basis….

    Subscribing….

    Thread Starter otpabu

    (@otpabu)

    I just want to let the developers know that the bugs are still present in the last plugin update.

    Plugin Author Shea Bunge

    (@bungeshea)

    Thanks for letting me know @otpabu. Unfortunately, I am still unable to reproduce the errors myself, so I will continue trying.

    Plugin Author Shea Bunge

    (@bungeshea)

    I’ve made a few changes to how the edit snippet page works in version 2.13.0. It would be fantastic if some people experiencing this error could try it out and see whether it fixes anything.

    Thread Starter otpabu

    (@otpabu)

    Hello Shea,

    I have updated the plugin, but unfortunately the problem is still there.

    Both Chrome and Firefox freeze about once every 4-5 times I update a snippet.

    The snippets do actually update, but the frozen tab must be forcedly closed.

    If you aren’t able to reproduce the issue, I could maybe let you login to my wp-admin in the future so that you can see and perhaps diagnose the source of the problem.

    For now, thank you for your work and merry Christmas!

    Plugin Author Shea Bunge

    (@bungeshea)

    Hi @otpabu,

    I hope you enjoyed the Christmas and New Year period. Thank you for your willingness to help me fix this problem – I’m sorry to hear it’s still occuring.

    If you’d like to get in touch with my by email to work through this, you can find my address at https://sheabunge.com/contact.

    I have four snippets and re-saved each one about 4 times, and did not experience any problems.

Viewing 8 replies - 1 through 8 (of 8 total)
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