Bug with theme customization?

  • cotelouis

    (@cotelouis)


    8 years, 12 months ago

    I just listed my WordPess version as 4.2, but my problem was also present in version 4.1.2.

    I installed WP Subscribe yesterday and noticed that whenever the WP Subscribe plugin is activated, all my theme customization options were missing. When I deactivate WP Subscribe, I can customize my theme again (through the Appearance > Customize menu)

    I am using the Genesis framework and a theme purchased through Studio Press.

    https://wordpress.org/plugins/wp-subscribe/

Viewing 4 replies - 1 through 4 (of 4 total)
  • aconant

    (@aconant)

    8 years, 9 months ago

    Hello! I’m having the same problem, please help!

    aconant

    (@aconant)

    8 years, 9 months ago

    I’m using Customiser Pro, theme customiser won’t load when WP-subscribe plugin is active.

    michellelyl

    (@michellelyl)

    8 years, 8 months ago

    I had the same problem too. Where is support?

    michellelyl

    (@michellelyl)

    8 years, 8 months ago

    hey guys,

    I found answers from their forum, and now the theme customizer works fine.
    Hope it helps. See the answer below.

    Hello,

    This is a bug in the plugin that is fixed in the latest versions.

    In the file js/wp-subscribe-admin.js, locate this line
    $( document ).on( ‘widget-added widget-updated’, onFormUpdate );

    Add // to the beginning of the line to comment it out:
    // $( document ).on( ‘widget-added widget-updated’, onFormUpdate );

    Then the theme customizer should work after refreshing the page. If it’s not working, please try clearing the browser cache.

Viewing 4 replies - 1 through 4 (of 4 total)
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